---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create an audit record using the ServiceNow Agent app

# Create an audit record using the ServiceNow Agent app {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Create an inventory audit record using the ServiceNow Agent app.

## Before you begin

Role required: asset, and sn_itam_common.asset_audit_admin, or sn_itam_common.asset_audit_user  
Note:  
* When the sn_hamp.migrate_hamaudit system property is set to true, you're required to have the asset role, along with either the sn_itam_common.asset_audit_admin or sn_itam_common.asset_audit_user role.
* When the sn_hamp.migrate_hamaudit system property is set to false, only the asset role is required.
{#create-audit-using-mobile-app__ul_ucm_f25_23c}

## Procedure

1. From your mobile device, launch the Mobile Agent application.
2. Tap Asset.
3. Select the audit that you want to perform.

   | Audit type | Action |
   | To perform stockroom audits | 1. On the navigation bar, tap the Stockroom audits menu. 2. Tap the more actions icon (![]()). 3. Tap New stockroom audit. {#create-audit-using-mobile-app__ol_yll_5vc_whc} |
   | To perform location audits | 1. On the navigation bar, tap the Location audits menu. 2. Tap the more actions icon (![]()). 3. Tap New location audit. {#create-audit-using-mobile-app__ol_nft_qkf_qcc} |
   |-|-|

   {#create-audit-using-mobile-app__choicetable_bpk_mvc_whc}
4. On the form, fill in the fields.  
   {#create-audit-using-mobile-app__table_qnv_44d_whc__entry__2}

   | Field | Description |
   |-|-|
   | Stockroom Note: This field appears if you're creating a stockroom audit. | Stockroom where you want to perform the audit. |
   | Location Note: This field appears if you're creating a location audit. | Location where you want to perform the audit. |
   | Aisle and space Note: This field appears if you're creating a stockroom audit. | Aisle and space for which you want to perform the audit. |
   | Include child locations Note: This field appears if you're creating a location audit. | Option to include child locations in the audit. |
   | Model category | Model category for which you want to perform the audit. |
   | Include consumables Note: This field appears if you're creating a stockroom audit. | Option to include consumable assets in the inventory audit. The available options are: * Yes * No {#create-audit-using-mobile-app__ul_on5_kc4_33c}The default populated value for this field is derived using the sn_itam_common.set_default_include_consumables system property. * When this system property value is set to yes, the default value for the Include consumables field is set to Yes. * When this system property value is set to no, the default value for the Include consumables field is set to No. {#create-audit-using-mobile-app__ul_a43_4rj_yhc} |
   | Scan method | Scan method to be used to scan the assets. The available options are: * Single scan * Multi scan {#create-audit-using-mobile-app__ul_xjg_fld_phc} * When the Include consumables field is set to Yes, the Scan method field value is automatically set to Single Scan and can't be edited. * When the Include consumables field is set to No, the Scan method field becomes editable, enabling you to select the scan type. {#create-audit-using-mobile-app__ul_kyr_xhp_13c} Depending on the selected scan method for the audit record, you can scan the assets in the inventory using the ServiceNow Agent app. * To complete asset scanning for the single scan audit record, see [Complete a single scan inventory audit using the ServiceNow Agent app](https://servicenow-prod.fluidtopics.net/3G9USfPPKf_Uh~MOqu2_Hw "Scan your inventory assets by using the ServiceNow Agent app for single scan audit records."). * To complete asset scanning for multi scan audit records, see [Complete multi scan inventory audit using the ServiceNow Agent app](https://servicenow-prod.fluidtopics.net/jKlxL~PHml37nJ1XJzxWtw "Scan your inventory assets by using the ServiceNow Agent app for the multi scan audit records."). {#create-audit-using-mobile-app__ul_v3t_n1r_13c} |
   [Table 1. New stockroom audit form or New location audit form]

   {#create-audit-using-mobile-app__table_qnv_44d_whc}
5. Tap Submit.

## Result

* An audit record is created and listed on the Open tab.
* The audit result fields are displayed on the audit Details tab.

  For a detailed description of the audit result field values, see [Audit results](https://servicenow-prod.fluidtopics.net/4v11xWfCdlmIuJVGCMpn2Q "The Audit results shows the status of the assets when the scheduled or blind audits of asset stockrooms and other locations is complete.").
{#create-audit-using-mobile-app__ul_agt_x4f_xhc}

## What to do next

Scan the assets in the inventory using the ServiceNow Agent app.
**Related tasks**   

* [Complete a single scan inventory audit using the ServiceNow Agent app](https://servicenow-prod.fluidtopics.net/3G9USfPPKf_Uh~MOqu2_Hw "Scan your inventory assets by using the ServiceNow Agent app for single scan audit records.")
* [Complete multi scan inventory audit using the ServiceNow Agent app](https://servicenow-prod.fluidtopics.net/jKlxL~PHml37nJ1XJzxWtw "Scan your inventory assets by using the ServiceNow Agent app for the multi scan audit records.")