---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# View all maturity items for Software Asset Management

# View all maturity items for Software Asset Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View the maturity of your Software Asset Management (SAM) program to analyze the status of each maturity stage, where each stage shows the number of maturity items completed.

## Before you begin

Role required: sam_admin, sam_user  
Note:  
The sam_user can only view the maturity items. The sam_admin can view and change the state and success goal of the maturity item.

## About this task

The maturity of your SAM program is divided into three stages:

* Crawl
* Walk
* Run
{#view-maturity-items__ul_cqs_wfq_bzb}

For more information, see [Maturity stages of your Software Asset Management program](https://servicenow-prod.fluidtopics.net/aY2Z5G2TK8Q2_vtF4V5m7w "The maturity of your Software Asset Management program is divided into three stages such as Crawl, Walk, and Run.").  
Note:  
The maturity level can't be modified for a required maturity item.

## Procedure

1. Navigate to WorkspacesSoftware Asset WorkspaceSuccess portal.
2. On the Overview page, select View all maturity items.  
   The All maturity items page opens, which lists all the maturity items included in the stage your SAM program is in.
3. Select a maturity item to view its details.  
   For a description of the field values, see [Maturity item details](https://servicenow-prod.fluidtopics.net/fn42JSi~_FnkXGMO2xxecQ "Fields on the Maturity item details form help you view and update the state and success goal of the maturity item.").
4. If you want to create a Value builder task for the maturity item, select the Value builder tasks tab.  
   For more information about creating a Value builder task, see [Create a Value builder task](https://servicenow-prod.fluidtopics.net/2rTG4yYQg4AbyQL~tGBesg "Manually create a Value builder task for publisher packs not being fully utilized in your instance.").
5. Select Save.

*[\>]: and then