---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Read-only and client script modifiable fields

# Read-only and client script modifiable fields in HAM tables {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 6 minutes to read

Comprehensive reference of HAM table fields that are restricted from UI editing and those which can be modified using client scripts.

## Strict read-only fields in HAM tables {#read-only-fields-ham__section_o5v_ypq_h3c}

{#read-only-fields-ham__table_nyc_vsz_g3c__entry__2}

| Table | Fields |
|-|-|
| Asset \[alm_asset\] | * Audit number \[audit_number\] * Audit type \[audit_type\] * Audited by \[audited_by\] * Disposal order number \[disposal_order_number\] * Last audit date \[last_audit_date\] * Last audit state \[last_audit_state\] * Process ID \[process_id\] * Process table \[process_table\] * Refresh request line \[refresh_request_line\] * Attestation number \[attestation_number\] * Attested by \[attested_by\] * Last attestation date \[last_attestation_date\] * Last attestation state \[last_attestation_state\] * Disposal order number \[sn_itam_common_disposal_order_number\] {#read-only-fields-ham__ul_t5l_1tz_g3c} |
| Asset Covered \[clm_m2m_contract_asset\] | * Flow context \[flow_context\] * Extension contract \[lease_extension_contract\] * Purchase order line \[po_line_item\] * Stage \[stage\] {#read-only-fields-ham__ul_x5l_1tz_g3c} |
| Consumable Model Lifecycle \[cmdb_consumable_model_lifecycle\] | Content active \[content_active_status\] |
| Consumable Model \[cmdb_consumable_product_model\] | * License opt in \[norm_license_opt_in\] * Normalization combination \[normalized_combination\] * Normalized date \[normalized_date\] * Normalization hash 1 \[normalized_hash1\] * Normalization hash 2 \[normalized_hash2\] * Normalization hash 3 \[normalized_hash3\] * Normalization hash 4 \[normalized_hash4\] * Normalization rule \[normalized_rule\] * Normalized rule table \[normalized_rule_table\] * Normalization status \[normalized_status\] * Normalization status summary \[normalized_status_summary\] {#read-only-fields-ham__ul_bvl_1tz_g3c} |
| Hardware Model Lifecycle \[cmdb_hardware_model_lifecycle\] | Content active \[content_active_status\] |
| Hardware Model \[cmdb_hardware_product_model\] | * License opt in \[norm_license_opt_in\] * Normalization combination \[normalized_combination\] * Normalized date \[normalized_date\] * Normalization hash 1 \[normalized_hash1\] * Normalization hash 2 \[normalized_hash2\] * Normalization hash 3 \[normalized_hash3\] * Normalization hash 4 \[normalized_hash4\] * Normalization rule \[normalized_rule\] * Normalized rule table \[normalized_rule_table\] * Normalization status \[normalized_status\] * Normalization status summary \[normalized_status_summary\] {#read-only-fields-ham__ul_jvl_1tz_g3c} |
| Product Model \[cmdb_model\] | * Norm Status Sumry Function \[norm_status_sumry_function\] * TRM product phase \[trm_product_phase\] {#read-only-fields-ham__ul_ovl_1tz_g3c} |
| Model Category \[cmdb_model_category\] | Resource category \[resource_category\] |
| Asset Audits \[sn_hamp_asset_audit\] | * Audit number \[audit_number\] * Excluded from HAM \[excluded\] * Scanned and expected \[expected\] * New \[new\] * Scanned and not expected \[not_expected\] * Expected and not found \[not_found\] * Scan date \[scan_date\] * Status \[status\] {#read-only-fields-ham__ul_qvl_1tz_g3c} |
| Hardware Asset Reclamation Line \[sn_hamp_asset_reclaim_line\] | * Asset \[asset\] * Asset reclamation request \[asset_reclaim_request\] * Flow context \[flow_context\] * Number \[number\] * Stage \[stage\] {#read-only-fields-ham__ul_uvl_1tz_g3c} |
| Hardware Asset Reclamation Task \[sn_hamp_asset_reclaim_task\] | * Hardware asset reclamation line \[asset_reclaim_line\] * Start date \[start_date\] * Task name \[task_name\] {#read-only-fields-ham__ul_wvl_1tz_g3c} |
| Asset RMA Task \[sn_hamp_asset_rma_task\] | * RMA request line \[rma_request_line\] * Task name \[task_name\] {#read-only-fields-ham__ul_awl_1tz_g3c} |
| Hardware Disposal Order \[sn_hamp_hardware_disposal\] | * Number \[number\] * Stage \[stage\] {#read-only-fields-ham__ul_cwl_1tz_g3c} |
| Hardware Disposal Tasks \[sn_hamp_hw_asset_disposal_task\] | * Departed \[departed_assets\] * Expected \[expected_assets\] * Not departed \[not_departed_assets\] * Not verified \[not_verified_assets\] * Substate \[substate\] * Task name \[task_name\] * Verified \[verified_assets\] {#read-only-fields-ham__ul_fwl_1tz_g3c} |
| Device Type \[sn_hamp_hw_device_type\] | * Stage active \[stage_active\] * Stage description \[stage_description\] * Stage name \[stage_name\] * Stage UNSPSC commodity ID \[stage_unspsc_commodity_id\] * Class \[sys_class_name\] {#read-only-fields-ham__ul_jwl_1tz_g3c} |
| Hardware Manufacturer \[sn_hamp_hw_manufacturer\] | * Name \[name\] * Stage active \[stage_active\] * Stage description \[stage_description\] * Stage name \[stage_name\] * Stage webpage \[stage_webpage\] * Class \[sys_class_name\] * Webpage \[webpage\] {#read-only-fields-ham__ul_mwl_1tz_g3c} |
| Hardware Normalization Map \[sn_hamp_hw_normalization_map\] | * Hash \[hash\] * Product \[hw_product\] * Product model \[hw_product_model\] * Class \[sys_class_name\] {#read-only-fields-ham__ul_pwl_1tz_g3c} |
| Hardware Product \[sn_hamp_hw_product\] | * Stage active \[stage_active\] * Stage description \[stage_description\] * Stage device type \[stage_device_type\] * Stage manufacturer \[stage_hw_manufacturer\] * Stage name \[stage_name\] * Class \[sys_class_name\] {#read-only-fields-ham__ul_swl_1tz_g3c} |
| Hardware Model Library \[sn_hamp_hw_product_model\] | * Stage active \[stage_active\] * Stage description \[stage_description\] * Stage product \[stage_hw_product\] * Stage model number \[stage_model_number\] * Stage name \[stage_name\] * Class \[sys_class_name\] {#read-only-fields-ham__ul_vwl_1tz_g3c} |
| Hardware Asset Refresh Line \[sn_hamp_hw_refresh_line\] | * Flow context \[flow_context\] * Number \[number\] * Replacement model \[replacement_model\] * Request item \[request_item\] * Stage \[stage\] {#read-only-fields-ham__ul_ywl_1tz_g3c} |
| Refresh Line Tasks \[sn_hamp_hw_refresh_line_task\] | Replacement model \[replacement_model\] |
| HAMP Import File \[sn_hamp_import_file\] | * Details \[details\] * File name \[file_name\] * Status \[status\] {#read-only-fields-ham__ul_bxl_1tz_g3c} |
| Hardware Lifecycle Definition \[sn_hamp_lifecycle_definition\] | * Product model \[hw_product_model\] * Lifecycle code \[lifecycle_code\] * Lifecycle phase \[lifecycle_phase\] * Phase start date \[start_date\] * Class \[sys_class_name\] {#read-only-fields-ham__ul_fxl_1tz_g3c} |
| Loaner Asset Order \[sn_hamp_loaner_asset_order\] | * Asset Prepared \[asset_prepared\] * Flow context \[flow_context\] * Justification \[justification\] * Lead Time \[lead_time\] * Loaner order status \[loaner_order_status\] * Preparation start date \[preparation_start_date\] * Request type \[request_type\] * Return Date \[return_date\] * Stage \[stage\] * Start Date \[start_date\] {#read-only-fields-ham__ul_ixl_1tz_g3c} |
| Audits to Scanned Assets \[sn_hamp_m2m_audit_asset\] | * Asset \[asset\] * Asset audit \[asset_audit\] * Audit status \[audit_status\] {#read-only-fields-ham__ul_pxl_1tz_g3c} |
| Planned Assets \[sn_hamp_m2m_hw_asset_disposal\] | * Scanned \[depart_scanned\] * Hardware disposal order \[hardware_disposal\] * Stage \[stage\] * Scanned \[verify_scanned\] {#read-only-fields-ham__ul_sxl_1tz_g3c} |
| Replacement Models \[sn_hamp_m2m_ztr_replacement_model\] | Zero touch refresh model \[refresh_model\] |
| Manage Hardware Library \[sn_hamp_manage_hw_library\] | Status \[status\] |
| HAM Maturity Content \[sn_hamp_maturity_content\] | * Staging type \[stage_type\] * Type \[type\] {#read-only-fields-ham__ul_wxl_1tz_g3c} |
| HAM Maturity Item \[sn_hamp_maturity_item\] | Type \[type\] |
| Model Category Normalization Summary \[sn_hamp_model_ctg_norm_summary\] | Model category \[model_category\] |
| sn_hamp_provider_task_mapping | Status \[status\] |
| HAM Resource Category \[sn_hamp_resource_category\] | * Opt in \[opt_in\] * Resource Category \[resource_category\] * Schedule item \[schedule_item\] * Subscription unit ratio \[su_ratio\] {#read-only-fields-ham__ul_yxl_1tz_g3c} |
| RMA Request \[sn_hamp_rma_request\] | * Flow context \[flow_context\] * Number \[number\] * Stage \[stage\] * State \[state\] {#read-only-fields-ham__ul_cyl_1tz_g3c} |
| RMA Request Line \[sn_hamp_rma_request_line\] | * Asset \[asset\] * Flow context \[flow_context\] * Model \[model\] * Number \[number\] * Quantity \[quantity\] * RMA request \[rma_request\] * Stage \[stage\] {#read-only-fields-ham__ul_eyl_1tz_g3c} |
| Zero touch request task \[sn_hamp_zero_touch_request_task\] | * Number \[number\] * Task name \[task_name\] * Zero touch request \[zero_touch_request\] {#read-only-fields-ham__ul_iyl_1tz_g3c} |
| Zero Touch Refresh Request \[sn_hamp_ztr_request\] | * Asset \[asset\] * City \[city\] * Country \[country\] * Email address \[email\] * Zero touch refresh fulfillment request \[fulfillment_request\] * Mobile number \[mobile\] * Name \[name\] * Number \[number\] * Order state \[order_state\] * Provider \[provider\] * Refresh method \[refresh_method\] * Replacement model \[replacement_model\] * Requested for \[requested_for\] * Return stockroom \[return_stockroom\] * RMA request \[rma_request\] * Stage \[stage\] * State \[state\] * State/Province \[state_loc\] * Street \[street\] * Zip/Postal code \[zip\] {#read-only-fields-ham__ul_kyl_1tz_g3c} |
| Zero Touch Refresh Task \[sn_hamp_ztr_task\] | * Number \[number\] * Substate \[substate\] * task name \[task_name\] * Zero touch refresh request \[zero_touch_req\] {#read-only-fields-ham__ul_pyl_1tz_g3c} |
| Zero Touch Refresh Fulfillment Request \[sn_itam_ztr_fulfillment_req\] | Provider \[provider\] |
| Pallet \[alm_pallet\] | Number \[pallet_number\] |
| Transfer Order Line Task \[alm_transfer_order_line_task\] | Substate \[substate\] |
| Asset Task \[asset_task\] | DaaS account \[daas_account\] |
| Contract \[ast_contract\] | * Flow context \[cmn_flow_context\] * Process ID \[process_id\] * Process table \[process_table\] * Substate \[substate\] {#read-only-fields-ham__ul_qfq_zpq_h3c} |
| Contract History \[clm_contract_history\] | * Previous contract ends \[previous_contract_ends\] * Previous contract Id \[previous_contract_id\] * Previous contract starts \[previous_contract_starts\] * Renewal date \[renewal_date\] {#read-only-fields-ham__ul_rfq_zpq_h3c} |
| Model Lifecycle \[cmdb_model_lifecycle\] | * Lifecycle code \[lifecycle_code\] * Source \[source\] {#read-only-fields-ham__ul_sfq_zpq_h3c} |
| itam_aia_log | * AI agent feature \[aia_feature\] * Number \[number\] * Source \[source\] * Source table \[source_table\] * Domain \[sys_domain\] * User \[user\] {#read-only-fields-ham__ul_tfq_zpq_h3c} |
| Purchase Order \[proc_po\] | * Purchase order type \[purchase_order_type\] * Source ID \[source_id\] * Source table \[source_table\] * PO type \[po_type\] {#read-only-fields-ham__ul_ufq_zpq_h3c} |
| Purchase order line items \[proc_po_item\] | * Source ID \[source_id\] * Source table \[source_table\] {#read-only-fields-ham__ul_vfq_zpq_h3c} |
| Contract Renewal Request \[sn_contract_renewal_request\] | * Approval \[approval\] * Approval history \[approval_history\] * Contract \[contract\] * Flow context \[flow_context\] * Number \[number\] * Stage \[stage\] * State \[state\] {#read-only-fields-ham__ul_wfq_zpq_h3c} |
| Contract Renewal Request Line \[sn_contract_renewal_request_line\] | * Contract \[contract\] * Contract administrator \[contract_administrator\] * Applicable taxes \[contract_applicable_taxes\] * Contract approver \[contract_approver\] * End date \[contract_ends\] * Invoice payment terms \[contract_invoice_payment_terms\] * Payment amount \[contract_payment_amount\] * Payment schedule \[contract_payment_schedule\] * Options \[contract_renewal_options\] * Contract renewal request \[contract_renewal_request\] * Name \[contract_short_description\] * Start date \[contract_starts\] * Tax cost \[contract_tax_cost\] * Effective tax rate\[contract_tax_rate\] * Total cost \[contract_total_cost\] * Flow context \[flow_context\] * Number \[number\] * Renewal contract \[renewal_contract\] * Stage \[stage\] * State \[state\] * Contract number \[vendor_contract\] {#read-only-fields-ham__ul_xfq_zpq_h3c} |
| Contract Renewal Task \[sn_contract_renewal_task\] | * Contract renewal request \[contract_renewal_request\] * Contract renewal request line \[contract_renewal_request_line\] * Renewal approver \[renewal_approver\] * Renewal contract \[renewal_contract\] * Task name \[task_name\] {#read-only-fields-ham__ul_yfq_zpq_h3c} |
| sn_daas_common_rma_response_orderline | * Flow context \[flow_context\] * Shipment order \[shipment_order\] * Stage \[stage\] {#read-only-fields-ham__ul_zfq_zpq_h3c} |
| Carrier Integration Profile \[sn_itam_carrier_int_profile\] | Job \[job\] |
| Import asset data rows \[sn_itam_cmn_import_asset_row\] | * Asset \[asset_id\] * Model \[model_id\] * Status \[status\] {#read-only-fields-ham__ul_agq_zpq_h3c} |
| Asset attestation \[sn_itam_common_asset_attestation\] | * Attestation number \[attestation_number\] * Requested by \[requested_by\] * Schedule \[schedule\] * Submission date \[submission_date\] * Domain \[sys_domain\] * Table \[table\] {#read-only-fields-ham__ul_bgq_zpq_h3c} |
| Asset Audits \[sn_itam_common_asset_audit\] | Audit number \[audit_number\] |
| Asset remediation task \[sn_itam_common_asset_rmdt_task\] | Task name \[task_name\] |
| Asset Warranty \[sn_itam_common_asset_warranty\] | * Active \[active\] * Asset \[asset\] * Country \[country\] * Description \[description\] * End date \[end_date\] * External warranty ID \[external_warranty_id\] * Name \[name\] * Start date \[start_date\] * Status \[status\] * Type \[type\] {#read-only-fields-ham__ul_cgq_zpq_h3c} |
| Attestations for asset \[sn_itam_common_attestation_asset_m2m\] | * Asset \[asset\] * Asset attestation \[attestation\] * Attestation date \[attestation_date\] * Domain \[sys_domain\] * User \[user\] {#read-only-fields-ham__ul_dgq_zpq_h3c} |
| Asset attestation schedule \[sn_itam_common_attestation_schedule\] | * Requested by \[requested_by\] * Schedule number \[schedule_number\] * Domain \[sys_domain\] * Table \[table\] {#read-only-fields-ham__ul_egq_zpq_h3c} |
| Calculated Lifecycle formula \[sn_itam_common_calc_lc_formula\] | Name \[name\] |
| Asset Donation Order \[sn_itam_common_donation_order\] | * Number \[number\] * Stage \[stage\] {#read-only-fields-ham__ul_fgq_zpq_h3c} |
| Asset Donation Task \[sn_itam_common_donation_task\] | * Departed \[departed_assets\] * Expected \[expected_assets\] * Not departed \[not_departed_assets\] * Substate \[substate\] * Task name \[task_name\] {#read-only-fields-ham__ul_ggq_zpq_h3c} |
| sn_itam_common_inbound_asset_order | * Source order \[source_order\] * Source order table \[source_order_table\] {#read-only-fields-ham__ul_hgq_zpq_h3c} |
| sn_itam_common_inbound_asset_orderline | * Flow context \[flow_context\] * Shipment order \[shipment_order\] * Stage \[stage\] {#read-only-fields-ham__ul_igq_zpq_h3c} |
| Lifecycle Code \[sn_itam_common_lifecycle_code\] | * Code \[code\] * Long description \[long_description\] * Short description \[short_description\] {#read-only-fields-ham__ul_jgq_zpq_h3c} |
| Planned Assets \[sn_itam_common_m2m_ast_donation\] | * Asset donation order \[asset_donation_order\] * Stage \[stage\] {#read-only-fields-ham__ul_kgq_zpq_h3c} |
| Shipment line \[sn_itam_common_m2m_shipment_asset\] | * Alert \[alert\] * Stage \[asset_stage\] {#read-only-fields-ham__ul_lgq_zpq_h3c} |
| Stockroom Distribution Channel \[sn_itam_common_m2m_stockroom_channel\] | Function \[function\] |
| Asset prepare task \[sn_itam_common_prepare_task\] | Task name \[task_name\] |
| Asset put away task \[sn_itam_common_put_away_task\] | Task name \[task_name\] |
| Import asset data \[sn_itam_common_receive_import\] | * Number of rows with errors \[rows_errors\] * Number of rows processed \[rows_processed\] * Number of rows ready to be received \[rows_ready\] * Number of rows successful \[rows_successful\] * Status \[status\] {#read-only-fields-ham__ul_mgq_zpq_h3c} |
| Schedule task \[sn_itam_common_schedule_task\] | Task name \[task_name\] |
| Asset selection task \[sn_itam_common_selection_task\] | Task name \[task_name\] |
| Asset ship task \[sn_itam_common_ship_task\] | * Shipment order \[shipment_order\] * Task name \[task_name\] {#read-only-fields-ham__ul_ngq_zpq_h3c} |
| Shipment \[sn_itam_common_shipment\] | * Shipment number \[shipment_number\] * Stage \[stage\] * Shipment quantity \[shipment_quantity\] {#read-only-fields-ham__ul_ogq_zpq_h3c} |
| Shipping Carrier \[sn_itam_common_shipping_carrier\] | Profile mapped date \[profile_mapped_date\] |
| Renewal contracts \[sn_m2m_renewal_contract\] | Renewal task \[renewal_task\] |
[Table 1. Strict read-only field details]

{#read-only-fields-ham__table_nyc_vsz_g3c}

## Client script modifiable fields in HAM tables {#read-only-fields-ham__section_gzg_jqq_h3c}

{#read-only-fields-ham__table_sy3_sqq_h3c__entry__2}

| Table | Fields |
|-|-|
| Hardware alm_hardware | Failure risk score \[risk_score\] |
[Table 2. Client script modifiable fields]

{#read-only-fields-ham__table_sy3_sqq_h3c}