---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Hardware Asset Workspace

# Hardware Asset Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Hardware Asset Workspace is the intuitive and streamlined user interface of the Hardware Asset Management application to manage your hardware assets.  
Note:  
You must activate the Asset Management
Workspace (sn_itam_workspace) plugin along with the Hardware Asset Management (sn_hamp) to use the Hardware Asset Workspace.

The Hardware Asset Workspace is a unified medium with multiple views that help you manage your assets efficiently. The views provide you with visibility into all the important aspects of your assets, such as
dashboards on Normalization and Stockroom, Asset count by model, life cycle state, model category, and overall performance of assets.

The Hardware Asset Workspace contains the following views:

* [Hardware asset overview](https://servicenow-prod.fluidtopics.net/teG3uCkT6LgUae3ZJnsK8g "Enhance your Hardware Asset Management experience by using the modernized and user-friendly Hardware asset overview view. The Hardware asset overview is a simplified and intuitive environment that helps you use the application more effectively by reducing complexity."): View important actions and quick links to active tasks. Also, get a 360-degree view of the asset estate for a snapshot of assets by model type, life cycle state, and asset value.
* [Asset analytics](https://servicenow-prod.fluidtopics.net/zsooIqJsW8PPM0dU2bfiLQ "Use the Asset analytics view to get a detailed view of all your hardware assets, the total cost of ownership (TCO) of your assets, and the asset performance."): Manage resources efficiently by tracking the Total Cost of Ownership (TCO) of assets.
* [DaaS provider view](https://servicenow-prod.fluidtopics.net/goWOBWMaTRwJMTnd0uxkxg "The DaaS provider view in the Hardware Asset Workspace is an intuitive interface of the Device as a Service application to manage the assets of the customers of DaaS providers."): Manage the assets of the customers of Device as a Service (DaaS) providers.  
  Note:  
  Hardware Asset Management for Device as a Service (com.sn_daas_ham) must be installed to access this view.
* [Inventory](https://servicenow-prod.fluidtopics.net/LNL5nIb838lb1~6oVA4hlg "Use the Inventory view in the Hardware Asset Workspace to view the inventory functions such as Asset audits and Disposal orders and to take any inventory-related actions."): View details of the entire asset inventory and stockrooms that enable you to perform inventory tasks.
* [Asset estate](https://servicenow-prod.fluidtopics.net/x3Ty72JmjMlQ5gpy1tVmpw "Use the Asset estate view in the Hardware Asset Workspace to view the asset functions and notifications such as expiring assets, expiring lease contracts, and take appropriate actions."): View the asset functions and maintain accurate hardware and consumable records.
* [Model management](https://servicenow-prod.fluidtopics.net/DDhUPRnBVFkCPxuQCFRaFA "Use the Model management view in the Hardware Asset Workspace to create or edit models, view the asset model-related functions such as hardware and consumable models nearing the end of life, and take appropriate actions."): View details of different types of models being managed across hardware, software, consumables, and bundles.
* [Content lookup portal for Hardware Asset Management](https://servicenow-prod.fluidtopics.net/ufD1gD3ca0DTMhcd1Lg8TA#content-lookup-ham "The Content lookup portal gives you visibility into the data stored in the Content Library as part of the IT Asset Management Content Service via an intuitive user interface."): View data related to hardware products stored in the Hardware Asset Management Content Service.
* [Procurement view](https://servicenow-prod.fluidtopics.net/LaL7WhNLX09X5qhNGv~AXQ "Use the Procurement view in the Hardware Asset Workspace to view and manage procurement-related details such as procurement requests, purchase orders, sourcing tasks, and receiving slips."): View and manage details of all ongoing procurement activities.
* [Contract management](https://servicenow-prod.fluidtopics.net/ZV1hqRAag_MUumtfblHAzA "Use the Contract management view in the Hardware Asset Workspace to view and manage details of contracts such as Contract number, Contract start and end dates, terms and conditions statements."): View and manage all hardware and software contracts.
* [Success portal](https://servicenow-prod.fluidtopics.net/bDXRxgAjG0xq5meiMRfWTg "Use the Success portal view in Hardware Asset Workspace to track the progress of your Hardware Asset Management (HAM) application with success goals, assign activities to track the success of your goals, and mature your HAM program with predefined maturity items."): Track the progress of your Hardware Asset Management (HAM) application with success goals, assign activities to track the success of your goals, and mature your HAM program with predefined maturity items.
* [Asset operations](https://servicenow-prod.fluidtopics.net/gNxfytVXv7SAsKNNR85gYw "Use the Asset operations view in the Hardware Asset Workspace to view the asset operations-related functions such as stock rules, stock orders, procurement sourcing requests, all contract renewal requests, contract renewal line items, custom products, custom models, and take appropriate actions."): View asset operations related to inventory, shipment, procurement, hardware asset normalization, contracts, Zero Touch Refresh, and Success goals.
{#using-ham-workspace__ul_egj_4fj_nrb}