---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# IBM ILMT setup success guide

# IBM ILMT setup success guide {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

This success guide provides information on the IBM License Metric Tool (ILMT) or IBM BigFix Inventory integration with the Software Asset Management application.  
This integration supports license compliance for IBM products using the following IBM license metrics:

* Processor Value Unit (PVU)
* Resource Value Unit (RVU MAPC)
{#ilmt-sg__ul_omw_yy3_kxb}  
The integration imports only the IBM product usage data that is required for these license metrics.  
Note:  
This integration doesn't import any discovery or usage data for IBM products that are licensed via other metrics.

For IBM license compliance to work with this integration, you must complete the following prerequisites:

* Set up and run ILMT or BigFix Inventory on your instance.
* Configure IBM ILMT agents to scan your instance in compliance with the IBM usage measurement guidelines.
* Enable ILMT or BigFix Inventory to discover the configurations of both virtual machines (VMs) and physical hosts as well as the relationships between them.
* Classify IBM components into IBM products through ILMT or BigFix Inventory.
* Bundle IBM components into IBM products through ILMT or BigFix Inventory.
* Install ILMT version 9.2.7 or later.

{#ilmt-sg__ul_pmw_yy3_kxb}  
Complete the following steps for the [IBM License Metric Tool (ILMT) and BigFix Inventory integrations](https://servicenow-prod.fluidtopics.net/Mf4xtz1IQA1xv97tffACXQ "You can use an IBM License Metric Tool (ILMT) or BigFix Inventory integration to create a connection between your IBM servers and the ServiceNow AI Platform. Use this connection to import data into your ServiceNow instance so that you can track and optimize licensing for your IBM software products.") with the Software Asset Management application:

1. [Create a connection to ILMT or BigFix Inventory](https://servicenow-prod.fluidtopics.net/fpZLIcEglhFHb3sXIezg9w "If you're using an HTTP connection or you've finished the initial configuration for HTTPS, establish a connection between your IBM server and the ServiceNow AI Platform.")
2. [Validate your ILMT connection health](https://servicenow-prod.fluidtopics.net/g8E_AOXVr2K4U2PJgDq8rg "Validate the health of your ILMT connections to help improve the success of each connection. Use the results to evaluate how you can resolve unsuccessful connections, such as adjusting the connection response time or fixing errors related to invalid hardware serial numbers.")
{#ilmt-sg__ol_ldd_21j_kxb}

## Alternative to ILMT or BigFix Inventory {#ilmt-sg__section_zmp_p1j_kxb}

You can track and manage IBM licenses in both VMware vSphere environments and IBM LPAR infrastructures by integrating the Software Asset Management publisher pack for IBM with Software Asset Management providers that are authorized to participate in the IBM Client Value Acceleration (CVA) Program. With these integrations, you can track and manage IBM licensing directly without having to integrate with the IBM License Metric Tool (ILMT) or BigFix Inventory. For more information, see [Client Value Acceleration (CVA) integrations for IBM](https://servicenow-prod.fluidtopics.net/FYVcGf5v5tnoxIaODAVIHg "Integrate the Software Asset Management publisher pack for IBM with authorized Software Asset Management providers to track and manage IBM licenses across virtualized VMware vSphere and Nutanix environments, and IBM LPAR infrastructures. These integrations help you to track and manage IBM licensing directly without integrating with the IBM License Metric Tool (ILMT) or BigFix Inventory.").

## Additional resources {#ilmt-sg__section_bmv_wdj_kxb}

* IBM license management by the Software Asset Management application
  * [Software Asset Management publisher pack for IBM](https://servicenow-prod.fluidtopics.net/6fsizNktbyr8pGgqhtkxHg "Use the Software Asset Management publisher pack for IBM to track and optimize licensing for your IBM software products. You can also use the publisher pack to track and optimize licensing for the Red Hat Enterprise Linux Server and Red Hat Enterprise Linux for Virtual Datacenters products.")
  * [Supported IBM license types](https://servicenow-prod.fluidtopics.net/3TRV7oGUAPqFWecdDDX~kg "The Software Asset Management publisher pack for IBM adds license metrics for various IBM license types.")
  {#ilmt-sg__ul_e21_12j_kxb}
* [Fix invalid computer serial numbers](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0691430)
{#ilmt-sg__ul_frj_ydj_kxb}