---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Close a work order

# Close a work order for an enterprise asset using the Mobile Agent application {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Close an assigned work order by marking all the required work for the associated asset as complete using the Mobile Agent application.

## Before you begin

Role required: wm_agent

## Procedure

1. From your mobile device, launch the Mobile Agent application.
2. On the navigation bar at the bottom of the screen, tap the My Tasks tab.  
   The home screen of the My Tasks application opens with the first few tasks in the list of tasks assigned to you displayed.
3. If the task you want to close isn't displayed, tap See all.
4. **Optional:** Filter or sort the task view.
   * To filter your tasks, tap the Filter icon (![Filter icon]()) and enter the values to use as a filter in the Due Date, Asset, Location, or Priority fields.
   * To sort your tasks, tap the Filter icon (![Filter icon]()), tap Sort by, and select the fields to sort your tasks.
   {#close-workorder-mobile-app-eam__choices_abt_qvg_wzb}
5. Tap the work order task that you want to close.
6. On the Details tab of the work order task, tap Close Complete .
7. In the Work notes field, enter your closure comments.
8. Tap Done.
9. Tap Submit.

## Result

The state of the work order task changes from Work In Progress to Closed Complete.
**Related concepts**   

* [Record time worked on a task using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/eA417S4uG1GwVYRyMv9DXQ "Manage and record time worked on work order tasks and asset tasks. After you start working on a task, you can pause and resume work. You can also record the time worked manually.")  
**Related tasks**   

* [View your tasks using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/w9Ur6RG_MCJNgfdALqnqkQ "View your work order tasks, asset tasks, and asset repair tasks using the Mobile Agent application.")
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* [Start working on tasks using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/IRTFYEMgj6n7j8aXoW3QUg "Indicate in the Mobile Agent application when you start work on a task assigned to you. When you start working on the task, the start time is automatically recorded.")
* [Initiate a request to source parts for work order tasks using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/Q6w8JMQifVnCquLyYq93DQ "Initiate a request to source the missing parts of an enterprise asset associated with a work order task by using the Mobile Agent application.")
* [Close a Pick Up Asset task using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/RScmcBmutMGRhMd0WlCZ_Q "Complete and close the Pick Up Asset task for the enterprise asset that you have picked up from the designated stockroom for your assigned work order using the Mobile Agent application.")
* [Take action on an enterprise asset using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/ir9EmHGfBO9dwu8k_y0vHA "Deploy, remove, or swap any assets or parts that are required for an enterprise asset by using the Mobile Agent application. You can also use the application to calibrate your enterprise assets.")
* [Create a checklist for work order tasks using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/GTwZLqYzp_CiVVEDIMhYNQ "Manage your work order tasks by creating a checklist of all items that you must complete for a work order or work order task using the Mobile Agent application.")
* [View knowledge articles related to work order tasks in the Mobile Agent application](https://servicenow-prod.fluidtopics.net/l05RVJVuhOvVvL6boUR3NA "View helpful and relevant knowledge articles attached to work order tasks in the Mobile Agent application.")
* [Create work notes about the work order tasks using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/Swh~uX46MjMIWwbeGSVeoA "Add notes with details about work order task to the task record using the Mobile Agent application.")
* [Set enterprise assets to the shutdown state using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/xGie6DfYVGEJDYSG~hiKWw "Move assets of a shutdown work order task to the shutdown state in the Mobile Agent application to indicate that the assets are unavailable for use during maintenance.")
* [Start up enterprise assets after maintenance activities using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/nLqzGm1po3IawUx5qbLcsQ "Move assets of a startup work order task to the In use state in the Mobile Agent application to indicate that the assets are available for use after maintenance.")
* [Move enterprise assets to maintenance state using the Mobile Agent application](https://servicenow-prod.fluidtopics.net/xIjoFjM5jNIVLd8xe58IPw "Move assets of a break fix or planned maintenance work order task to the In maintenance state in the Mobile Agent application to indicate that the assets are under maintenance.")