Create variables for the catalog item associated with the Zero Touch request flow

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create variables for your catalog item so that your provider can fulfill the requests for that item based on the variable details.

    Before you begin

    Role required: catalog_admin

    About this task

    To enable your provider to fulfill the catalog requests accurately, you must create variables similar to the variables associated with your provider's remote record producer. For example, if the remote record producer has size and color variables, then you must create the same set of variables for the catalog item. For details, see View the variables of a remote record producer.

    Procedure

    1. Navigate to All > Service Catalog > Catalog Definitions > Maintain Items.
    2. Select the catalog item.
    3. On the catalog form, select the Variables tab.
    4. Select New.
    5. On the form, fill in the fields.
      For details on the form fields, see Service Catalog variable form fields.
      Important:
      If your provider supports multiple quantities of an asset in a single request, hide the equivalent quantity variable for the catalog item by selecting the Hidden check box. This approach avoids multiple quantity fields on the catalog request.
    6. Select Submit.

    Result

    The variables are displayed on the Service Catalog request for that catalog item.

    What to do next

    Associate a catalog item with a remote record producer.