---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# SaaS License Management setup for large companies

# SaaS License Management setup for large companies {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Set up SaaS License Management for large companies to confirm that you can view all SaaS usage data in your ServiceNow instance.  
Some large companies must update the com.snc.pa.dc.max_row_count_indicator_source system property before creating integration profiles. If either of the following conditions is true for your company, an admin must update this property.

* If there are more than 50,000 user subscriptions for the [SaaS applications](https://servicenow-prod.fluidtopics.net/nKzvYL64ylsYLmHIwmr0yw "Create an integration profile to view software usage information and optimize stale licenses."), excluding the subscriptions for [Adobe Cloud](https://servicenow-prod.fluidtopics.net/WuREsO9rsGqUEiX3OeH_~Q "Integrate your Software Asset Management application with Adobe Cloud services to track your software subscriptions and to determine your license compliance.") and [Microsoft 365](https://servicenow-prod.fluidtopics.net/~F~fz_~FgvbYkcYkeXzbAg "Integrating the Software Asset Management application with the Microsoft 365 service enables you to track your software subscriptions and software usage to determine license compliance and act on optimization opportunities.").
* If there are more than 50,000 user subscriptions for Adobe Cloud and Microsoft 365 combined.

{#saas-setup-large-companies__ul_p2j_1y5_d3b}Update the com.snc.pa.dc.max_row_count_indicator_source system property to be the greater value between your subscriptions for the two groups. For example, if you have 60,000 user subscriptions for [SaaS applications](https://servicenow-prod.fluidtopics.net/nKzvYL64ylsYLmHIwmr0yw "Create an integration profile to view software usage information and optimize stale licenses.") combined and 25,000 user subscriptions for [Adobe Cloud](https://servicenow-prod.fluidtopics.net/WuREsO9rsGqUEiX3OeH_~Q "Integrate your Software Asset Management application with Adobe Cloud services to track your software subscriptions and to determine your license compliance.") and [Microsoft 365](https://servicenow-prod.fluidtopics.net/~F~fz_~FgvbYkcYkeXzbAg "Integrating the Software Asset Management application with the Microsoft 365 service enables you to track your software subscriptions and software usage to determine license compliance and act on optimization opportunities.") combined, update the property to be <kbd class="ph userinput">60,000</kbd>.  
Note:  
For more information about how to use the com.snc.pa.dc.max_row_count_indicator_source property, see [Data collector properties](https://www.servicenow.com/docs/access?context=pa-properties&version=australia&pubname=australia-now-intelligence&ft:locale=en-US).
**Related concepts**   

* [SaaS Overview dashboard](https://servicenow-prod.fluidtopics.net/rQYK9q89ZqI_8SZXG~M73w "Optimize how much your organization spends on SaaS and SSO licensing by analyzing the subscription usage, cost, and compliance of your SaaS applications and SSO providers using the SaaS Overview dashboard.")
* [Integrate with SaaS applications](https://servicenow-prod.fluidtopics.net/nKzvYL64ylsYLmHIwmr0yw "Create an integration profile to view software usage information and optimize stale licenses.")
* [Integrate with SSO providers](https://servicenow-prod.fluidtopics.net/IMOa3sVowp~p4HWumi~K~w "Integrate with a Single Sign-On (SSO) provider to view software usage for all connected SSO applications.")
* [Playbook for SaaS integrations](https://servicenow-prod.fluidtopics.net/kpeL~E8j2QE~jO4czmYBzQ "The SaaS playbook provides step-by-step guidance for integrating an SaaS application. It takes you in a phased way through each stage of the integration process, from initiation to completion.")
* [Reclaiming user subscriptions](https://servicenow-prod.fluidtopics.net/FoBb3VL4c07IvuoOln4HFw "You can reclaim unused SaaS and SSO subscriptions to reduce your total software costs.")
* [Delete an integration profile](https://servicenow-prod.fluidtopics.net/bjxeB_JQH4enrxrfRrxd4Q "If your company stops using a SaaS application or SSO provider, you can delete the integration profile.")
* [Subscription identifiers for SaaS and SSO applications](https://servicenow-prod.fluidtopics.net/TjmJaviqo0bl8SoGiwxIqA#subscription-identifiers "Use the SaaS License Management application to view, manage, and resolve subscription identifiers for your SaaS and SSO applications.")
* [Subscription exclusions for SaaS and SSO applications](https://servicenow-prod.fluidtopics.net/kwS~TWLEZdf67e7UjappHg#subscription-exclusions "Define subscription exclusions for your SaaS and SSO applications to optimize your licensing costs by keeping the excluded subscriptions out of license cost calculations.")  
**Related tasks**   

* [Request SaaS License Management](https://servicenow-prod.fluidtopics.net/ltQ10fYPUIpL7abgEH0~7A "Request the Software Asset Management - SaaS License Management plugin (sn_sam_saas_int) so that you can create and manage integrations with your SaaS and Single Sign-on (SSO) applications. You can use these integrations to track license usage and to reclaim unused licenses.")
* [Review a software reclamation rule](https://servicenow-prod.fluidtopics.net/QjHAOC5kmvypyG1Pph5iIQ "Use reclamation rules to cancel user subscriptions that have limited to no activity.")
* [Create a child alias to set up multiple integration profiles](https://servicenow-prod.fluidtopics.net/o5L0ctEzWkFYzYxMhh78ew "Create a child alias to set up multiple integration profiles with unique connections and manage different configurations for each integration profile.")
* [Create a child alias to set up multiple Cisco Webex integration profiles](https://servicenow-prod.fluidtopics.net/tt8VAIcmoQIp8onpwzMD5Q "Create a child alias to set up multiple Cisco Webex integration profiles.")
* [Create a child alias to set up multiple Confluence Cloud integration profiles](https://servicenow-prod.fluidtopics.net/RJVtJK15pXQMzjaX88SZ0w "Create a child alias to set up multiple Confluence Cloud integration profiles.")
* [Create a child alias to set up multiple Jira integration profiles](https://servicenow-prod.fluidtopics.net/LoiOTo8e3~AKiviKTX0ieQ "Create a child alias to set up multiple Jira integration profiles with unique connections and manage different configurations for each integration profile.")
* [Associate a user with subscription records](https://servicenow-prod.fluidtopics.net/nza~CLS_7vBH_HGm1w~qKg "If the User field in the Software Subscription [samp_sw_subscription] table is empty, map the field with an associated user in the User [sys_user] table within ServiceNow AI Platform.")
* [Disconnect SSO apps](https://servicenow-prod.fluidtopics.net/G42VXqi1g8ApMT3h2AZfyg "Disconnect an SSO application to stop viewing subscription information for the app, or before creating a direct integration for the app.")  
**Related reference**   

* [Viewing your SaaS and SSO subscriptions](https://servicenow-prod.fluidtopics.net/XjbN44rlmH3deu3SqzXXnQ "View a list of all subscriptions for your SaaS and Single Sign-On (SSO) applications.")