---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Copy a hardware model from the Content lookup portal

# Copy a hardware model from the Content lookup portal {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Copy a hardware model record from the Content lookup portal to add a new model entry
to the Product Model \[cmdb_model\] table.

## Before you begin

Role required: asset and model_manager

## About this task

You can create a product model record by duplicating an existing model from the Content lookup portal. The duplicated model is normalized and relevant fields are automatically populated from the source record. If a record
with the same manufacturer, name, and model number exists in the Product Model \[cmdb_model\] table, you can't duplicate the model record.

## Procedure

1. Navigate to Hardware Asset WorkspaceContent lookup.
2. Search for a hardware model record.
3. Open the Model details form by selecting the model number.
4. Select Copy model details.
5. On the form, fill in the fields.  
   {#copy-hardware-model__table_wjc_ckh_tgc__entry__2}

   | Field | Description |
   |-|-|
   | Model type | Type of the model. |
   | Model categories | Model categories that the model can be associated with. Model categories are used to create configuration items (CIs) and assets. |
   [Table 1. Create model from copied form]

   {#copy-hardware-model__table_wjc_ckh_tgc}
6. Select Create new model.  
   A confirmation message is displayed.

## Result

The model record is created and you're redirected to the Model record form.

## What to do next

* To publish the model to the Hardware Catalog, select Publish to Hardware Catalog. For more information about publishing the model to the hardware catalog, see [Publish an item to the hardware catalog](https://servicenow-prod.fluidtopics.net/r32AmiD~7gdzVktdZqlRkA "After you create a hardware item for the vendor catalog, publish it to the hardware catalog for viewing. The hardware catalog is a section within the service catalog.").
* To revert the normalization of the hardware or consumable model, select Revert Normalization. For more information about reverting normalization, see [Revert normalization of hardware and consumable models](https://servicenow-prod.fluidtopics.net/rqcTFwRTNHqeoqa5n943mQ "Revert the normalization of hardware and consumable models in the Hardware Asset Workspace.").
* To save the changes made to the model record, select Save.
{#copy-hardware-model__ul_ibq_1bk_tgc}
**Related concepts**   

* [Content lookup portal for Hardware Asset Management](https://servicenow-prod.fluidtopics.net/ufD1gD3ca0DTMhcd1Lg8TA#content-lookup-ham "The Content lookup portal gives you visibility into the data stored in the Content Library as part of the IT Asset Management Content Service via an intuitive user interface.")  
**Related tasks**   

* [Create a hardware or consumable model](https://servicenow-prod.fluidtopics.net/20PVfZa3a6N18zF3EUTULw "To begin tracking your hardware and consumable assets, create a hardware or consumable model. Then, add lifecycle information to keep track of the lifecycle phase of your model.")

*[\>]: and then