---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Managed IT Resource types

# Managed IT Resource types {#ariaid-title1}

* Release version: Australia
* 
* Updated March 17, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

There are three IT Resource categories in ServiceNow
Cloud Cost Management - Server, PaaS Resources, and IaaS Storage.
* Server is any physical or virtual server that is represented as a configuration item (CI) in the CMDB tables listed in the following license resource categories and managed by the Cloud Cost Management application. Server includes virtual machines in AWS, Azure, or GCP.
* PaaS Resources are cloud-based platform services that are represented as a CI in the CMDB tables listed in the following license resource categories and managed by the Cloud Cost Management application. PaaS resources include databases.
* IaaS Storage is any cloud-based infrastructure service represented as a CI in a CMDB table listed in the following license resource categories and managed by the Cloud Cost Management application. IaaS resources include storage volumes.
{#managed-it-resource-ccm__ul_e55_kvd_4qb}  
{#managed-it-resource-ccm__table_qfg_twd_4qb__entry__3}

| Resource category | Subscription unit ratio | Model category |
|-|-|-|
| Server | 1:1 | cmdb_ci_vm_instance Any CMDB classes derived from the listed classes and not defined as another Managed IT Resource type. |
| PaaS resources | 1:3 | * cmdb_ci_database * cmdb_ci_cloud_database {#managed-it-resource-ccm__ul_mxl_hsq_wbc} Any child classes of the listed classes. |
| IaaS storage | 1:3 | cmdb_ci_storage_volume Any child classes of the listed class. |
[Table 1. Cloud Cost Management License Resource Categories]

{#managed-it-resource-ccm__table_qfg_twd_4qb}

An example for calculating license resource consumption:

Suppose your organization manages 2 servers, 3 databases or PaaS resources, and 3 storage volumes or IaaS resources.

The total number of license resource units consumed is: (2 + 1 + 1) = 4 resource units.

To calculate cost, multiply each resource count by the applicable per-unit rate from your entitlement. For example, at a rate of n per resource unit: (2\*n) + (1\*n) + (1\*n) = 4n.