---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Integrating with Coupa

# Integrating with Coupa {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Integrating Coupa with Software Asset Management helps you create software requisitions directly on Coupa. Software Asset Management tracks these requisitions and automatically generates entitlements or entitlement import errors after these requisitions are received on Coupa.  
Note:  
This integration doesn't pull requisitions created on Coupa to Software Asset Management.

## Before you begin {#integrate-with-coupa__section_dzp_m5g_pwb}

* Install the Asset Management - Procurement Integration (app-itam-procurement-integration) store application from ServiceNow Store. For more information, see [Install Asset Management - Procurement Integration](https://servicenow-prod.fluidtopics.net/oe9HtI5elgC6jvcQX701DQ "You can install the Asset Management - Procurement Integration application (app-itam-procurement-integration) from the ServiceNow Store.").
* You must have the Software Asset Management Enterprise license.
* Activate the Coupa spoke. For more information, see [Coupa Spoke](https://www.servicenow.com/docs/access?context=coupa-spoke&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).
* Activate the Procurement plugin (com.snc.procurement). For more information, see [Activate Procurement](https://servicenow-prod.fluidtopics.net/VxjJAfKByfYbY2BfAbuxhQ "You can activate the Procurement plugin that provides core procurement capabilities.").
{#integrate-with-coupa__ul_hzc_45g_pwb}

## Synchronize reference data {#integrate-with-coupa__section_dxm_lwj_qwb}

Both ServiceNow Procurement and Coupa have theirs own set of tables and reference data types. For a smooth and successful integration, you must synchronize the data you would refer. For more information, see [Reference data synchronization](https://servicenow-prod.fluidtopics.net/Dzccw5fUv4qZ18teTD1EjA "For a successful integration of Coupa with Software Asset Management, you must synchronize the following reference data types on both the ServiceNow Procurement application and Coupa.").  
Warning:  
If you don't synchronize data, you might encounter a few issues while creating a requisition on Coupa.