---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Domain separation and Procurement

# Domain separation and Procurement {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Domain separation is supported in Procurement processing. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.

## Support level: Standard\* {#domain-separation-procurement__section_qcg_ryr_qlb}

The
support level is Standard but has some exceptions or special conditions.{#domain-separation-procurement__p_usc_nfg_h1c}

* Includes all aspects of Basic level support.
* Business logic: The service provider (SP) creates or modifies processes per customer. The use cases reflect proper use of the application by multiple SP customers in a single instance.
* The instance owner must be able to configure minimum viable product (MVP) business logic and data parameters. This configuration is done per tenant, as expected for the specific application.

{#domain-separation-procurement__ul_fgh_3dx_zkb}

Sample use case: An admin must be able to make comments required when a record closes for
one tenant, but not for another.{#domain-separation-procurement__p_vsc_nfg_h1c}

For more information on support levels, see [Application support for domain
separation](https://www.servicenow.com/docs/access?context=domain-separated-apps&version=australia&pubname=australia-platform-security&ft:locale=en-US).{#domain-separation-procurement__p_wsc_nfg_h1c}

## How domain separation works in Procurement {#domain-separation-procurement__section_etl_xyr_qlb}

To create or edit Purchase Orders (POs) or PO line items that distinguish the domain,
customers must be working in the proper domain. When adjusting any configuration, you should be
in the domain where you're doing the work. Use the domain picker to choose the correct domain
to work in.
**Related concepts**   

* [Procurement workflows](https://servicenow-prod.fluidtopics.net/xUNBJlL9hZW0RoHuxrU1pA "Procurement uses the following workflows. You can edit the existing flows or create a flow in the graphical Workflow Studio to meet your organization's asset procurement process.")
* [Sourcing items in a service catalog request](https://servicenow-prod.fluidtopics.net/x563a~a9_u3VWp7qlhdzVA "A service catalog request can contain multiple items that must be sourced.")
* [Procurement purchase order management for assets](https://servicenow-prod.fluidtopics.net/ZbajNlmKzlvXqFMSgZhI3w "Accurate purchase order information is important for invoice tracking, receiving, and reporting in the ServiceNow platform.")
* [Receive assets](https://servicenow-prod.fluidtopics.net/W8fONJpOSAFG33lhHenemg "Assets can be received and added to the system when they are delivered to a stockroom.")  
**Related tasks**   

* [Use the Procurement Overview module](https://servicenow-prod.fluidtopics.net/1DpQXGZ78coBIF2PtvspMQ "Use the gauges on the Procurement Overview homepage to help you track and manage requests, purchase orders, and other important aspects of the procurement process.")
* [Activate Procurement](https://servicenow-prod.fluidtopics.net/VxjJAfKByfYbY2BfAbuxhQ "You can activate the Procurement plugin that provides core procurement capabilities.")  
**Related reference**   

* [Procurement roles](https://servicenow-prod.fluidtopics.net/YQcjjK8bBdY7t_6G1rVnRg "The Procurement application uses the following roles.")  
**Related topics**   

* [Domain separation for service providers](https://www.servicenow.com/docs/access?context=domain-sep-landing-page&version=australia&pubname=australia-platform-security&ft:locale=en-US)