--- sourceDocument: Australia Asset Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Asset Management ft:clusterId : - itam bundleId : - itam workflow : - Technology --- # Software Publisher Analytics dashboard for SAP in Software Asset Management classic # Software Publisher Analytics dashboard for SAP in Software Asset Management classic {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read View your license compliance position for SAP on the Software Publisher Analytics dashboard in the Software Asset Management classic application. Access the dashboard by navigating to AllSoftware AssetSAP Compliance and OptimizationOverview. The dashboard is updated whenever a new reconciliation result is available. ## End users and roles {#dashboard-sap__section_upb_qj4_2fb} {#dashboard-sap__table_ov2_tj4_2fb__entry__2} | End user and goal | Required role | |-|-| | SAM user: Can view the dashboard to track SAP license compliance and potential savings. | sam_user | [ ] {#dashboard-sap__table_ov2_tj4_2fb} ## SAP dashboard {#dashboard-sap__section_nc5_wn3_qfb} {#dashboard-sap__table_qc5_wn3_qfb__entry__3} | Report | Source list | Description | |-|-|-| | Products Out of Compliance | Software Model Result | Number of software models that are out of compliance. | | True-up Cost | Software Model Result | Cost to be compliant based on the average prices for entitlements. The cost covers Named User Types and Engines. | | Potential Savings | Software Model Result | Amount saved if removal candidates are reclaimed. The savings covers Named User Types and Engines. | | Over-licensed Amount | Software Model Result | Cost of licenses that are owned but not used. The cost covers Named User Types and Engines. | | Inactive Users | SAP System Users | SAP users who logged in over 90 days ago. | | System Users Without a Named User Assignment | SAP System Users | SAP users who do not have a named user assignment. | | Un-used Engines | License Metric Results | Number of SAP engines that have not been used but have active software entitlements. | | Engines Usage Reached 90% and Above | License Metric Results | Number of SAP engines that reached 90% usage or higher. | | Locked Out Licensed SAP Users | SAP System Users | Locked SAP users consuming a license. | | Licensed Non-Dialog Users | SAP System Users | SAP non-dialog users that have a named user assignment. | | Users For Roles Based License Optimization | SAP System Users | Number of SAP users that could have their role changed to optimize license consumption. | | Users for Transaction Based License Optimization | SAP System Users | Number of SAP users for which Software Asset Management has detected user transaction-based license optimizations. Select the report to view the list of users that can be optimized. | | Potential Indirect Access (Transaction Activity) | SAP System Users | Number of SAP users with indirect access to the SAP system based on user transaction activity. Users are given a score based on the amount of data received or sent by each connection. | | Potential Indirect Access (User Activity) | SAP System Users | Number of SAP users that have indirect access to the SAP system. Users are given a score based on total CPU time, peak count, and steps. | [Table 1. SAP tab] {#dashboard-sap__table_qc5_wn3_qfb} **Related concepts** * [Set up SAP integration to establish a connection with SAP](https://servicenow-prod.fluidtopics.net/w~lL1I65l3y5GcQt4BtQdA "Configure and set up SAP integration to establish a connection between your Software Asset Management application and SAP.") * [SAP USMM-based optimization](https://servicenow-prod.fluidtopics.net/9~fub5ytqsuf_Zfc02l4og "Optimize licensing through SAP User License Measurement (USMM) rules that map roles to the Named User Type for an SAP client.") * [User transaction activity for named user types](https://servicenow-prod.fluidtopics.net/ssixDObgCtQwe8uNkVicRw "Determine license optimizations for your SAP named user types based on your SAP user transaction activity.") * [Self-declaring SAP engine license usage](https://servicenow-prod.fluidtopics.net/PCCButaknmmWgwyID2PQGA "You can self-declare the license usage for any SAP engines that cannot be measured by the automated SAP engine measurement process. Use this information to gain more comprehensive visibility into your SAP license compliance position so that you can optimize your licensing costs.") **Related tasks** * [Establish an SAP connection using basic authentication](https://servicenow-prod.fluidtopics.net/OnoDC4RxnIcvmmBQYOnhjQ "After you have deployed the Advanced Business Application Programming (ABAP) program in your SAP system, create a connection profile to establish a connection between your SAP system and your ServiceNow instance using basic authentication.") * [Establish an SAP connection using OAuth 2.0](https://servicenow-prod.fluidtopics.net/AwgruQk098qbWxW_ge9RdA "Create a connection profile to establish a connection between your SAP system and your ServiceNow instance using OAuth 2.0 authentication.") * [Create entitlements for SAP](https://servicenow-prod.fluidtopics.net/kZdSHeCB8tKCcxpZxL19NA "Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.") * [Create software models for SAP](https://servicenow-prod.fluidtopics.net/Hv0iokdE7Ht1LFN9aPZopw "Create software models to record SAP product information.") * [Create a custom SAP named user type](https://servicenow-prod.fluidtopics.net/zqtnqqyyT1Qy35gI64XEtw "Create a custom SAP named user type so that you can track and manage your SAP licenses based on the named user type that is specific to your SAP system.") * [Map a role to a named user type](https://servicenow-prod.fluidtopics.net/aEoNqdz2wH6OhaG3752REQ "You can optimize your SAP licenses by mapping roles to a named user type. During reconciliation, discovered user roles and their assigned named user types are compared against these roles to identify user that can be given a lower named user type.") * [Create custom SAP price lists](https://servicenow-prod.fluidtopics.net/59wwexjRYdPUfoyKCSEtJQ "Create custom SAP price lists so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.") * [Import custom SAP named user types](https://servicenow-prod.fluidtopics.net/ercTjKT6ypNmLFm2jr_8qQ "Import custom SAP named user types into your ServiceNow instance so that you can track and manage SAP licenses based on the named user types that are specific to your SAP system.") * [Import custom SAP price lists](https://servicenow-prod.fluidtopics.net/Olp1_AFIjXVmm28VJ5WgyA "Import custom SAP price lists into your ServiceNow instance so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.") **Related reference** * [Tables installed with the SAP publisher pack](https://servicenow-prod.fluidtopics.net/lrmWBbQftzarA9h0B~Isbw "Tables are installed with the Software Asset Management Professional for SAP plugin. The tables store data pulled from the SAP systems.") * [Publisher overview for SAP in the Software Asset Workspace](https://servicenow-prod.fluidtopics.net/r7BkebvxkRFZuY5OncsfAg "View license usage information related to SAP in the publisher overview for SAP in the Software Asset Workspace.") *[\>]: and then