---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create a custom spoke

# Create a custom spoke {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

To set up a custom integration in SaaS License Management, create a spoke to connect with a SaaS application.

## Before you begin

Role required: admin

## About this task

* Use ServiceNow® Studio to create a spoke. For more information about Studio, see [ServiceNow Studio](https://www.servicenow.com/docs/access?context=servicenow-studio-landing&version=australia&pubname=australia-application-development&ft:locale=en-US).
* If a spoke exists for the SaaS application that you're integrating with, you can use the existing spoke instead of creating one. For a list of applications that have ServiceNow® Integration Hub spokes, see [IntegrationHub available spokes](https://www.servicenow.com/docs/access?context=spokes-list&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).
{#create-saas-spoke__ul_rnh_qm3_rcc}

## Procedure

1. Navigate to AllSystem ApplicationsStudio.
2. Select Create Application.
3. Give your app a name that includes the name of the SaaS application that you're integrating with and a description.  
   Keep the auto-filled value for the Scope field.
4. Select Create.
5. Add the following roles and then select Continue.  
   * <kbd class="ph userinput">admin</kbd>
   * <kbd class="ph userinput">sam_developer</kbd>
   * <kbd class="ph userinput">delegated_developer</kbd>
   {#create-saas-spoke__ul_hbw_fn3_rcc}
6. Select the Classic format, then select Continue.
7. Select Done with tables.
8. To close the session and create your app, select X.  
   Tip:  
   Refresh the page to view the spoke app that you created in the list of apps.

## What to do next

As you continue building your custom integration, use the spoke to save the following items.

* Connection \& Credential alias
* Data stream actions to get users and user activity
* Action to reclaim a user

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If you're publishing your custom spoke application on the ServiceNow Store, also use the spoke to save your subflows.

Create a custom integration profile to track software subscriptions and optimize stale licenses for any SaaS application. For more information, see [Create a custom integration profile](https://servicenow-prod.fluidtopics.net/8s2rjcTjBlERBhLlm_gDkg "Create a custom integration profile to track software subscriptions and optimize stale licenses for any SaaS application.").

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