---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Create a custom SAP named user type

# Create a custom SAP named user type {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a custom SAP named user type so that you can track and manage your SAP licenses based on the named user type that is specific to your SAP system.

## Before you begin

Role required: sam_admin  
Important:  
You can create custom SAP named user types in both the Software Asset Management classic application and the Software Asset Workspace. Use the following steps to create custom named SAP user types in the Software Asset Management classic application. For details on how to create custom named user types in the Software Asset Workspace, see [Create a custom named user type in workspace](https://servicenow-prod.fluidtopics.net/Z2AJmBkhNfaDcS7K5D8QqQ "Create a custom named user type that can be used with your SAP software entitlement in the Software Asset Workspace. Creating a custom named user type allows users to track licenses that are specific to their SAP systems.").

## About this task

Note:  
The custom SAP named user types that you create directly on your ServiceNow instance are not reflected in your SAP system. You must make the same changes in your SAP system.

## Procedure

1. On the page header of your ServiceNow® instance, select All.
2. In the menu navigation filter, enter <kbd class="ph userinput">samp_named_user_type_list.do</kbd>.  
   The Named User Types \[samp_named_user_type\] table opens.
3. Select New.
4. On the form, fill in the fields.  
   {#create-named-user__table_uz2_3vj_4fb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of custom named user. |
   | Price list | Default price list. |
   | Is developer | Option that indicates the user has a developer role. |
   | Grants access to | Grant access to a named user type. |
   | Value | Value associated with the named user type. This value can be either numbers or letters. |
   | Rank | Priority of the named user type during reconciliation. Lower rank values take precedence. |
   | Is licensable | Option that indicates the named user type license status. |
   | Active | Option that indicates if the named user type is active. |
   [Table 1. Custom Named User Type form]

   {#create-named-user__table_uz2_3vj_4fb}
5. Select Submit.

## Result

The named user type is added to the Named User Types \[samp_named_user_type\] table.

## What to do next

After you have added the custom named user, create a software model designating the custom named user in the form.
**Related concepts**   

* [Set up SAP integration to establish a connection with SAP](https://servicenow-prod.fluidtopics.net/w~lL1I65l3y5GcQt4BtQdA "Configure and set up SAP integration to establish a connection between your Software Asset Management application and SAP.")
* [SAP USMM-based optimization](https://servicenow-prod.fluidtopics.net/9~fub5ytqsuf_Zfc02l4og "Optimize licensing through SAP User License Measurement (USMM) rules that map roles to the Named User Type for an SAP client.")
* [User transaction activity for named user types](https://servicenow-prod.fluidtopics.net/ssixDObgCtQwe8uNkVicRw "Determine license optimizations for your SAP named user types based on your SAP user transaction activity.")
* [Self-declaring SAP engine license usage](https://servicenow-prod.fluidtopics.net/PCCButaknmmWgwyID2PQGA "You can self-declare the license usage for any SAP engines that cannot be measured by the automated SAP engine measurement process. Use this information to gain more comprehensive visibility into your SAP license compliance position so that you can optimize your licensing costs.")  
**Related tasks**   

* [Establish an SAP connection using basic authentication](https://servicenow-prod.fluidtopics.net/OnoDC4RxnIcvmmBQYOnhjQ "After you have deployed the Advanced Business Application Programming (ABAP) program in your SAP system, create a connection profile to establish a connection between your SAP system and your ServiceNow instance using basic authentication.")
* [Establish an SAP connection using OAuth 2.0](https://servicenow-prod.fluidtopics.net/AwgruQk098qbWxW_ge9RdA "Create a connection profile to establish a connection between your SAP system and your ServiceNow instance using OAuth 2.0 authentication.")
* [Create entitlements for SAP](https://servicenow-prod.fluidtopics.net/kZdSHeCB8tKCcxpZxL19NA "Create software entitlements to record your license information for SAP products. You can create entitlements individually or import them from a spreadsheet.")
* [Create software models for SAP](https://servicenow-prod.fluidtopics.net/Hv0iokdE7Ht1LFN9aPZopw "Create software models to record SAP product information.")
* [Map a role to a named user type](https://servicenow-prod.fluidtopics.net/aEoNqdz2wH6OhaG3752REQ "You can optimize your SAP licenses by mapping roles to a named user type. During reconciliation, discovered user roles and their assigned named user types are compared against these roles to identify user that can be given a lower named user type.")
* [Create custom SAP price lists](https://servicenow-prod.fluidtopics.net/59wwexjRYdPUfoyKCSEtJQ "Create custom SAP price lists so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.")
* [Import custom SAP named user types](https://servicenow-prod.fluidtopics.net/ercTjKT6ypNmLFm2jr_8qQ "Import custom SAP named user types into your ServiceNow instance so that you can track and manage SAP licenses based on the named user types that are specific to your SAP system.")
* [Import custom SAP price lists](https://servicenow-prod.fluidtopics.net/Olp1_AFIjXVmm28VJ5WgyA "Import custom SAP price lists into your ServiceNow instance so that you can track and manage SAP licenses based on the contracts that are specific to your SAP system.")  
**Related reference**   

* [Tables installed with the SAP publisher pack](https://servicenow-prod.fluidtopics.net/lrmWBbQftzarA9h0B~Isbw "Tables are installed with the Software Asset Management Professional for SAP plugin. The tables store data pulled from the SAP systems.")
* [Software Publisher Analytics dashboard for SAP in Software Asset Management classic](https://servicenow-prod.fluidtopics.net/auOLZNtYvlNBU1pGSxZPow "View your license compliance position for SAP on the Software Publisher Analytics dashboard in the Software Asset Management classic application.")
* [Publisher overview for SAP in the Software Asset Workspace](https://servicenow-prod.fluidtopics.net/r7BkebvxkRFZuY5OncsfAg "View license usage information related to SAP in the publisher overview for SAP in the Software Asset Workspace.")