---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# View and edit a catalog task

# View and edit a catalog task {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Catalog tasks are used to source items and fulfill requests. You can view and edit
catalog tasks from a request.

## Before you begin

Role required: procurement_admin or procurement_user

## About this task

If a request requires approval, a catalog task is created automatically when the request is approved. If a request doesn't require approval, a catalog task is created automatically when the request is created.  
Note:  
If a request contains one requested item and the item has no model specified, a catalog task isn't created automatically. If a request includes multiple items and only some have a specified model, catalog tasks are automatically created, but only for those items with a model.

## Procedure

1. Navigate to AllProcurementRequestsTasks.
2. Open a catalog task.
3. Edit the fields as necessary.  
   {#t_ViewAndEditACatalogTask__table_pxm_rzx_wq__entry__2}

   | Field | Description |
   |-|-|
   | Number | The unique number identifying the catalog task. |
   | Request | The number of the request to which the catalog task is associated. The information in this field is derived from the Number field on the Request form. |
   | Request item | The number of the requested item to which the catalog task is associated. The information in this field is derived from the Number field on the Requested Item form. |
   | Requested for | The name of the person for whom the associated item was requested. The information in this field is derived from the Request or Request item field. |
   | Due date | The date by which the catalog task should be completed. |
   | Configuration item | The configuration item associated with the Request Item. |
   | Approval | The status of catalog task approval: Not Yet Requested, Requested, Approved, or Rejected. |
   | State | The current state of the catalog task: Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, or Closed Skipped. |
   | Assignment group | The group from which an individual is selected to complete the catalog task. |
   | Assigned to | The individual assigned to complete the catalog task is selected from the Assignment group. |
   | Work notes list | The list of users to receive email notifications when the work notes on the catalog task are updated. |
   | Short description | A brief description of the catalog task. |
   | Description | A detailed description of the catalog task. |
   | Work notes | Information about how the catalog task is resolved. |
   | Parent | The parent record associated with the task. |
   | Additional comments | Additional information about the catalog task. |
   [Table 1. Catalog task fields]

   {#t_ViewAndEditACatalogTask__table_pxm_rzx_wq}
4. Select Update.
**Related concepts**   

* [Models](https://servicenow-prod.fluidtopics.net/Bu8OXcFEJl_KLwKPdKQGmQ "Models are specific versions or various configurations of an asset. Models are used for managing and tracking assets through various ServiceNow platform asset applications, including Product Catalog, Asset Management, and Procurement.")  
**Related tasks**   

* [Track a request from the service catalog](https://servicenow-prod.fluidtopics.net/yrWjR31R0y_LLLkIdc6APw "The Procurement application lets you track a request that was ordered from the service catalog.")
* [Cancel a request from the service catalog](https://servicenow-prod.fluidtopics.net/4pDkdgpMZywZChfDBr8j5w "You can cancel a request from the service catalog if, for example, the item is no longer needed or the request was not approved.")
* [Create a purchase order](https://servicenow-prod.fluidtopics.net/Lsu7IEd_nOWW0abCFFmMkQ "You can create a purchase order. Purchase orders specify assets to order from a single vendor.")
* [Create an asset and reserve it for the requester](https://servicenow-prod.fluidtopics.net/xbatwdd6X121V6jK~GeP4w "Create the asset before they're delivered so that you can create the asset record with an asset tag and serial number early in the process and reserve the asset for the user who requested it. The receiver can only select the assets to be received as assets are pre-created.")

*[\>]: and then