---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Customize transfer order line tasks

# Customize transfer order line tasks {#ariaid-title1}

* Release version: Australia
* 
* Updated April 20, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Understand how transfer order line tasks are structured and when to create customized template tasks or subtasks for your organization's asset transfer process.

When you add a line to a transfer order, a transfer order line task is automatically created for that line. This task represents the first stage in the transfer process for that asset. When you close each task, the next task in the
sequence is created, moving the asset through the transfer stages until the line is complete.

Template tasks help you progress through the various stages of the transfer order line. A template task defines the sequence of stages the line must pass through. The template tasks are based on model categories. For example, when you
create a customized template task for the Application model category, whenever a transfer order line is created for the Application model category, the template tasks associated with the Application model category are used as transfer
order line tasks.
* **[Create a customized template task](https://servicenow-prod.fluidtopics.net/EKRnkygYRhsP1BOPIwVAKA)**   
  Create customized template tasks to configure your specific task workflow for transfer order lines. Default template tasks are available with the Asset Management application. You can't modify or delete a default template task.
* **[Create a template subtask](https://servicenow-prod.fluidtopics.net/lx86UWS7hAJfhw1cAfEElw)**   
  Create template subtasks to add granularity to the transfer order line tasks. For example, before preparing for shipment, for a computer, you may want to create sub tasks for imaging the computer or adding additional software.

**Related concepts**   

* [Transfer order flow](https://servicenow-prod.fluidtopics.net/S0hEq~VW2tVexCBxl6UChw "Use the Transfer Order flow to track asset movement from one stockroom to the other and the Transfer Order Line flow to handle the processing of transfer order lines. You can edit the existing flow or create a flow in the graphical Workflow Studio to meet your organization's asset transfer process.")
* [Transfer order tasks](https://servicenow-prod.fluidtopics.net/4Jqk8kDSh6yoXeQ02o6hkQ "Transfer assets from one location to the other by moving the assets through the transfer order process. Transfer order lines specify the exact items that comprise a transfer order.")  
**Related reference**   

* [Transfer order line asset tracking](https://servicenow-prod.fluidtopics.net/PT4JwEG7nR~Zc8saKuN1rw "Understand how asset states and stock information update automatically as a transfer order line progresses through each stage. Consumables and non-consumables are tracked differently.")