---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Run a health check scan for Software Asset Management

# Run a health check scan for Software Asset Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Run a health check scan on your Software Asset Management configurations and get recommendations on fixing any errors that might exist.

## Before you begin

Role required:

* sam_user
* implementation partners
* support analyst
{#run-healthcheck__ul_bzs_qqw_4tb}

## About this task

You can run a health check scan to find the health score for the complete configuration of the Software Asset Management application or for a specific part of the configuration.

## Procedure

1. Navigate to Software assetSoftware Asset WorkspaceSuccess portalHealth check.
2. Select the Health check tab.
3. Select Execute Scan.
4. Select the suite on which you want to run the health check scan.
5. Select Execute to begin the scan.  
   All the checks in the selected suite get executed across your environment.
6. After the scan is complete, select View result to view the scan result.  
   All issue records for the health checks are displayed under Scan Findings on the Scan Result page.
7. Select on an issue record to get more details on an error such as detailed description of the error, resolution details.  
   You can create tasks and assign the tasks to individuals to act on the recommendations.
8. Create tasks and assign the tasks to individuals to act on the recommendations.  
   Once the errors are fixed, you can run the scan again to see improved health scores.
**Related concepts**   

* [Software Asset Management health check](https://servicenow-prod.fluidtopics.net/8Jt_HYNUfliQT4fI~KjQ4A "The Health Check ServiceNow Store application gives a correct and reliable overview of your Software Asset Management configurations and recommends you to correct any errors that may exist.")
* [Health check](https://servicenow-prod.fluidtopics.net/8~qxVan7oyAzLEImZhGWDQ "Use the Health check dashboard to view the results of the health scan that is performed on the configurations in your Software Asset Management application.")

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