---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Maturity item details

# Maturity item
details {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Fields on the Maturity item details form help you view and update the state and success goal of the maturity item.
{#sam-maturity-item-details__table_i2p_nkq_bzb__entry__2}

| Field | Description |
|-|-|
| Name | Name of the maturity item. |
| Type | Type of the maturity item. * Process * End user * SaaS * Data center * Cloud {#sam-maturity-item-details__ul_dkj_fkv_mzb} |
| Short description | A brief summary of the maturity item. |
| Success goal | Success goal associated to the maturity item. For more information about creating a success goal, see [Create success goals for Software Asset Management](https://servicenow-prod.fluidtopics.net/tAkkWt5ShVtoAXMm2OP26w "Create success goals to track the success of the Software Asset Management application in your instance."). |
| State | Current stage of the maturity item. * New * Work in Progress * Closed Complete * Closed Skipped {#sam-maturity-item-details__ul_hfw_zkq_bzb} |
| Maturity level | Current maturity level. * Crawl * Walk * Run {#sam-maturity-item-details__ul_j4q_l4d_czb} |
| Suggested maturity level | Suggested maturity level for improved value return of your SAM application. * Crawl * Walk * Run {#sam-maturity-item-details__ul_klt_x4d_czb} |
| Start date | The start date of the maturity item. |
| Completed date | Completed date of the maturity item. |
| Purpose | Description of the purpose and outcome for the maturity item. |
| Steps to complete | List of steps of how to accomplish the purpose of the maturity item. |
| Work notes | Notes about the maturity item, which are visible to all users within your organization. |
[Table 1. Maturity item details]

{#sam-maturity-item-details__table_i2p_nkq_bzb}