---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Opt-in to the Enterprise Asset Management Content Service

# Opt-in to the Enterprise Asset Management Content Service {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Opt in to the Enterprise Asset Management
Content Service to share unnormalized enterprise model data from your organization with ServiceNow to improve the normalization process.

## Before you begin

Role required: sn_eam.enterprise_admin

## Procedure

1. Navigate to Enterprise Asset WorkspaceAdmin centerNormalization opt-in.  
2. Select Opt-In Agreement to read the agreement and then select the check box, Yes, I have read and accept the Opt-in Agreement.
3. Select Opt-In.  
   After you opt in, the Enterprise Models, Enterprise Model Lifecycles, Firmware Discovery Models, Firmware Model Lifecycles, Custom Firmware Models KPIs, and Custom Firmware CPE mapping are automatically enabled. The Custom Enterprise Product Models KPI is automatically disabled.
4. To disable a KPI, select the toggle button next to the KPI and then select Save.
5. To opt out, select I would like to opt my company out of the Enterprise Asset Management Content Service Program and then select Opt-Out.  
   After you opt out, the Enterprise Models, Enterprise Model Lifecycles, Custom Enterprise Product Models, Firmware Discovery Models, Firmware Model Lifecycles, Custom Firmware Models KPIs, and Custom Firmware CPE mapping are disabled and your company no longer contributes to the improvement of the normalization process. You still receive incremental content updates, based on what the Content Service team can create from other sources. Your company can rejoin the Enterprise Asset Management Content Service at any time.

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