---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Complete transfer order line tasks

# Close transfer order line tasks in Enterprise Asset Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Close transfer order line tasks to move transfer order lines from one stage to the
other.

## Before you begin

Role required: admin

## About this task

When you create a transfer order line, based on the model category specified in the
asset, a transfer order line task is automatically created. Default template tasks
are available with the Enterprise Asset Management application. The
template tasks are based on model categories. Default template tasks cannot be
deleted or modified.

When you create a transfer order line and select an asset, that asset corresponds to
a model category. If a template task exists for that model category then that
template task is added to the transfer order line as a transfer order line task.

Closing a transfer order line task completes the task and creates the next task in
the process. For example, once you close the Requested task,
the state for this task appears as Closed Complete and a new task is opened for the
next stage, Shipment Preparation. This process continues till
you close all the tasks required for completing the transfer order line. As you
close a task and as a task moves from one stage to the next, the asset gets
automatically updated too. For example, when the transfer order line moves from
Requested to Shipment Preparation,
the asset's status also moves from available to reserved.

## Procedure

1. Navigate to a transfer order line record in the Enterprise Asset Workspace.
2. Select the Transfer Order Line Tasks tab.  
   The following are the transfer order line tasks:
   * Requested:
   * Shipment Preparation
   * In Transit
   * Received
   * Delivered
   {#close-eamtransferorder-task__ul_ogl_s23_rsb}
3. Open the Requested task.
4. Select Close Task to close this task.  
   As you close the Requested task, the Shipment Preparation task which is the next task in the process is created.
5. Continue to open the next task in the process, till you close the Delivered task.  
   Once you close the Delivered task, the transfer order line is completed.