---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Manually normalize software discovery model

# Manually normalize a software model in the Software Asset Workspace {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can manually normalize a software discovery model that
hasn't been fully normalized
(partially normalized, publisher normalized, or match not found)
to reconcile it.

## Before you begin

Role required: sam_admin or sam_user

## Procedure

1. Navigate to AllSoftware assetSoftware Asset WorkspaceLicense operationsDiscovery models.
2. Select a discovery model record that has a normalization status of Partially Normalized, Publisher Normalized, or Match Not Found.
3. Select the ellipsis icon on the right hand side of the page.
4. Select Normalize.  
   The normalization status changes to Manually Normalized.

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