Configuration Steps

• Install Applications: Obtain and install the Cloud Cost Management application from the ServiceNow Store. Optionally, install the Cloud Cost Management Infra Stack application (available from version 8.1 onward), which cannot be deactivated once activated.
• Assign Roles: Allocate appropriate Cloud Cost Management roles to users and groups based on their responsibilities to ensure secure and role-based access.
• Install and Configure MID Servers: Deploy MID Servers to facilitate secure data transfer between the Discovery application and your cloud platforms. Configure these servers to communicate with AWS, Microsoft Azure, and Google Cloud accounts for accessing configuration item (CI) data.
• Discover Cloud Resources: Utilize either the Cloud Discovery application or Service Graph Connectors to identify service accounts, credentials, and resources within your cloud environments.
• Access Billing and Usage Data: Provide Cloud Cost Management with access to billing and usage data for AWS, Microsoft Azure, and Google Cloud by setting up respective integrations and scheduling data download jobs.
• Download Pricing Information: Schedule and manage jobs to retrieve and store pricing sheets from your cloud providers, ensuring accurate cost calculations.
• Configure Cost Management Features: Adjust features such as resource rightsizing, reservation or savings plans, management of unused and unassigned resources, and defining business hours to optimize cloud resource usage and costs.

Using Cloud Cost Management

After configuration, Cloud Cost Management enables you to gain comprehensive insights into your cloud consumption patterns, identify cost-saving opportunities, and optimize cloud resource usage effectively, leading to reduced expenses and improved operational efficiency.