Associate a catalog item with a remote record producer

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Associate a service catalog item with your provider's remote record producer to send the order details to your provider for fulfillment.

    Before you begin

    Role required: catalog_admin

    Procedure

    1. Navigate to All > Asset > HAM Zero Touch > Catalog Item mappings.
    2. On the form, fill in the fields.
      Table 1. Catalog item mapping form
      Field Description
      Catalog item Service Catalog item that you want to associate with the remote record producer.
      Remote record producer Remote record producer of the external provider.
      Multiple quantity supported Option to indicate that your provider's remote record producer supports multiple quantities for the catalog item.
      Quantity variable Variable to capture quantity from the list of variables defined for the catalog item.

      This field is editable only when the Multiple quantity supported check box is selected.
      Active Option to indicate that the catalog item mapping is available for use.
    3. Select Submit.