Hardware asset overview
Summarize
Summary of Hardware Asset Overview
The Hardware asset overview provides a modernized interface for managing hardware assets, simplifying processes and enhancing user experience. This intuitive environment allows users to effectively address asset discrepancies, navigate dashboards, and analyze asset performance.
Show less
Key Features
- Discrepancy Management: Quickly identify and act on missing information such as PO numbers or model numbers.
- Dashboard Navigation: Access specific dashboards for asset requests, transfer orders, and stock orders.
- 360 Asset View: View asset counts and values categorized by model, such as Computers or Mobile Devices.
- Overall Performance Metrics: Review discovered vs. undiscovered asset counts and identify assets eligible for refresh.
- Load Reports: Use lazy loading to fetch extensive asset records on demand, improving page load times.
Key Outcomes
By utilizing the Hardware asset overview, customers can streamline asset management, quickly resolve discrepancies, and gain insights into their asset inventory. The ability to filter results and load reports selectively enhances efficiency, enabling better decision-making and resource allocation within asset management processes.
Enhance your Asset Management experience by using the modernized and user-friendly Hardware asset overview view. The Hardware asset overview is a simplified and intuitive environment that helps you use the application more effectively by reducing complexity.
Use the Hardware asset overview view to:
- Act on discrepancies such as when an asset is missing PO number, model number, asset function, or manufacturer.
- Navigate to specific dashboards on asset functions such as Asset requests, Transfer orders, and Stock orders.
- View the 360 asset view section displaying asset counts by model category and asset value by model category.
- View the overall performance section displaying the Discovered and undiscovered asset count and Assets eligible for refresh by model category.
| Widget or chart | Description |
|---|---|
| Asset requests | Number of requested items where the item’s model is hardware, consumable, or bundle. |
| Transfer orders | Number of active transfer orders. |
| Stock orders | Number of requested hardware inventory stock order items. |
| Widget or chart | Description |
|---|---|
| Asset count by model category | Number of assets grouped by the model category such as Consumable, Computer, and Mobile Device. |
| Asset value by model category | Cost of assets grouped by the model category such as Software License, Consumable, and Server. |
| Widget or chart | Description |
|---|---|
| Discovered and undiscovered asset count | Comparison of the number of discovered and undiscovered assets grouped by model category. Undiscovered assets are the assets that aren’t discovered at all or not discovered within one month. |
| Assets eligible for refresh by model category | Number of assets that have already expired or the current day is the expiry date, and are eligible for a refresh. |
Load reports on Hardware asset overview
You can load charts or widgets that fetch a huge set of asset records on demand instead of loading them along with the page. This approach enables you to reduce the loading time for the Hardware asset overview page.
The system property sn_itam_workspace.asset_overview_enable_lazy_loading provides you with an option to either selectively load reports you want to view or load reports concurrently with the page. By default, this system property is set to False. When this system property is enabled on your ServiceNow instance, you can view reports by using the Load report option.