Generate a work order task summary
Generate a summary directly from the work order task record.
Vorbereitungen
Role required: wm_qualifier, wm_dispatcher, wm_agent
Prozedur
- Navigate to a work order task.
- Select Summarize.
Ergebnisse
A summary is generated for the work order task.
Generate a summary for a work-in-progress task
Alex the agent is finishing a printer repair task. To wrap up the task, they generate a summary using the procedure.
Nächste Maßnahme
You can mark the summary as helpful or unhelpful, copy the summary, or refresh to generate the summary again.