---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Qualification state for work orders

# Configure the qualification state for work orders {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Enable work order qualification so work orders move from draft to awaiting qualification, and then qualified before they're ready for dispatch. Qualification allows for a quality check to make sure that the work order meets a
certain standard before it moves to the next step.

## Vorbereitungen

Role required: admin

## Prozedur

1. Navigate to AllField ServiceAdministrationConfiguration.
2. Turn on the switch that says Qualification is required for new requests.  
3. Select Save.