---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate

# Activate Field Service Work Configurations {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can activate the Field Service Work Configurations plugin (com.snc.fsm_work_types) for Field Service Management if you have the admin role. Activating Work Configurations enables you to define configurations for a specific type of work, ensuring consistency.{#activate-work-configs__activate-work-configs-info}

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Install the Field Service Work Configurations plugin (com.snc.fsm_work_types) to activate Field Service Work Configurations. Optionally, install the Field Service Demo Work Configuration for Break fix (com.snc.fsm_mri_scanner_breakfix_work_config) plugin for an example Field Service Work Configurations workflow. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed. For more information on the components installed with the plugins, see [Field Service Work Configurations components](https://servicenow-prod.fluidtopics.net/Tj4WCxnQJ5esQp31iX6taA "Several type of components like tables, business rules, and script includes are installed for Work Configurations.").

## Prozedur

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-work-configs__find-plugins-cmd}
2. Find the Field Service Work Configurations plugin (com.snc.fsm_work_types) and an optional Field Service Demo Work Configuration for Break fix (com.snc.fsm_mri_scanner_breakfix_work_config) plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-work-configs__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Hinweis:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html).
{#activate-work-configs__steps_yz1_fn4_dcc}