---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Prepare work orders

# Prepare work orders {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create work orders, and work order tasks using templates that integrate the right skills and scheduling.

Create, approve, qualify, or close work orders and manage SLAs using the Field Service Management application.

## Using overview {#preparing-work-orders__section_j4l_gdp_5fc}

The steps for preparing work orders are:

1. [Manage work orders](https://servicenow-prod.fluidtopics.net/7699j27BcO5SKl2_5Um5Qg "Work orders are requests for off-site work. Users with the appropriate roles create the work orders and provide the necessary information needed for the work order tasks. Then other users qualify those work orders and create the tasks necessary to complete the work order.")

   Managing work orders includes the creation, assignment, and tracking of work orders through their completion.
2. [Manage work order tasks](https://servicenow-prod.fluidtopics.net/ezBGV2OdGO6QqKJtYMvg0g "Use work order tasks to define separate activities that must be done to complete a work order.")

   Work order tasks are an integral part of work orders, they define the activities that must be completed in the work order. Each work order has at least one work order task.
3. (Optional) [Assign ad-hoc Service Locations](https://servicenow-prod.fluidtopics.net/bdCCgUFbcJygs0lMJgvykQ "The Field Service with Service Locations feature enables you to add and verify service locations on demand.")

   These locations allows administrators to configure service locations on demand. These ad-hoc locations are not part of a predefined Field Service location, giving greater flexibility to where a Field Service technician might be
   working on a day-to-day basis.
{#preparing-work-orders__ol_uvl_jdp_5fc}
**Zugehörige Konzepte**   

* [Setting up work orders and tasks](https://servicenow-prod.fluidtopics.net/eJFqpLw3ZA5wNsloiAA45Q "When work is required, create a work order to provide information for the Field Service agents to fulfill the request. Create work order tasks to break down the tasks required to complete the work order.")