---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate

# Activate the Field Service Contractor for mobile feature in the Now Mobile Agent application {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Activate the Field Service Contractor for mobile plugin
(com.snc.fsm_ext_mobile) to manage work order tasks assigned to the contractor company. This
plugin activates related plugins if they are not already active.

## Vorbereitungen

Field Service Contractor for mobile requires a separate subscription from
the rest of the ServiceNow AI Platform.

To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain
plugins are activated automatically. If a paid plugin isn't activated automatically, you can
manually activate it from the All Applications list in your instance.  
Hinweis:  
Before purchasing a subscription, you can evaluate the feature on a non-production
instance without charge by requesting it from the Now Support
Service Catalog.

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

My work, Articles, Notifications, My Incidentals and More applets, navigation
tabs
are activated by default for both new and upgrade customers when they activate using
the Field Service Contractor for mobile plugin
(com.snc.fsm_ext_mobile).

## Prozedur

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-fs-contrator-portal-mobile__find-plugins-cmd}
2. Find the Field Service Contractor for mobile plugin (com.snc.fsm_ext_mobile) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-fs-contrator-portal-mobile__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Hinweis:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html).
{#activate-fs-contrator-portal-mobile__steps_g4w_zfm_1vb}