Unbundle a work order task bundle

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Unbundle work order bundles if you want to group the subtasks differently or divide the work in another way.

    Vorbereitungen

    Role required: wm_dispatcher

    Warum und wann dieser Vorgang ausgeführt wird

    When you unbundle a work order task bundle, the work order task bundle enters a Canceled state. All work order tasks remain assigned to the same agent and are scheduled back-to-back.

    Prozedur

    1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace.
    2. Select Dispatcher Workspace.
    3. Select the bundle.
      BundleAction
      Single bundle Select the bundle.
      Multiple bundles
      1. Select List.
      2. Select My Bundles.
      3. Select the bundles.
    4. Select Unbundle.