---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Pause WOT

# Pause a work order task {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Record a break from a work order task in the Field Service application
if you are unable to continue the work for any reason. You can resume the work order task
when you start working on it again. The system automatically tracks and calculates the
actual time taken to complete the task even though you worked at different
intervals.

## Vorbereitungen

The system administrator can choose to enable the
work.management.allow.auto.timecard property so that time
cards are automatically created when you start working on a task. The data of the
time cards is stored in \[metric_instance\] table and is controlled by
work.management.allow.auto.metric_cleanup
[system property](https://servicenow-prod.fluidtopics.net/xWUWGJdwSz5EUr~TNBmJ~w "Several types of components are installed with Field Service Management.").
Role required: wm_agent

## Warum und wann dieser Vorgang ausgeführt wird

The work order task must be in the Work in Progress state to pause the timer.

## Prozedur

1. Navigate to the work order task that you want to pause.
2. Click Pause Work.  
   The button toggles to Resume Work automatically.

3. Click Resume Work when you are ready to work on the activity again.

## Ergebnisse

Each time you pause or resume work on the task, a timestamp is captured in the activity stream and the actual time you worked on the task is automatically calculated. An entry for the time worked is created in the Time Worked related list.

