---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure schedule occurrence suppression

# Configure schedule occurrence suppression {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Streamline and optimize maintenance activities by suppressing duplicate planned work tasks when different schedules overlap.

Use schedule suppression to streamline tasks by removing duplicate tasks when schedules overlap. During the schedule suppression period, the system automatically cancels the identified duplicate scheduled tasks so they aren't executed
as originally planned.

For example, consider an MRI machine with scheduled maintenance plans for both monthly and quarterly. If monthly maintenance occurs on the 15th and quarterly maintenance on the 22nd of every third month, these schedules overlap every
three months. Both schedules might include tasks, such as air vents cleaning. To avoid doing the same task twice, a suppression period (for example, seven days) is used to check for overlaps. If the monthly tasks are covered in the
quarterly schedule, the system suppresses the monthly maintenance. This helps prevent duplication, saves resources, and maintains operational efficiency.  
Hinweis:  
* To suppress schedules, the planned work schedules must be attached to similar work order templates or include similar tasks.
* Work orders can be suppressed either fully or partially, depending on the attached work order templates and associated tasks.
* If all work orders in the planned schedules match, they are fully suppressed and duplicate tasks are removed.
* If work orders match partially, duplicate work orders for the matching tasks are removed, and work orders are created for the remaining tasks.
{#configure-suppression-of-schedule-occurrences__ul_dpj_s34_4hc}  
The steps to suppress schedule occurrences of your planned work after creating a work plan are:

1. Customize the time window for the suppression period by selecting the appropriate value for the property sn_fsm_planned_wm.tolerance_span in [Planned Work Management system properties](https://servicenow-prod.fluidtopics.net/yzzRBdOtDa9CZeSAkuoQzg "Planned Work Management uses the following system properties, which are located in the System Properties [sys_properties] table.").
2. [Configure a work schedule](https://servicenow-prod.fluidtopics.net/XIPpoYyzVm5Csxb8lALcbQ "After creating a work plan, it’s important to define specific criteria to determine when the plan should be executed. This includes defining the start date and end date for the plan's execution. To create a flexible work schedule for the plan, you can configure multiple work schedules for it and assign them accordingly.")
3. Associate the work schedule with templates. For more information, see [Associate a work order template to a work schedule](https://servicenow-prod.fluidtopics.net/toCJ_qUBnA_M7WsokS5uOg "Map a single or multiple work order templates to a planned work schedule. Add conditions to identify the relevant templates for the planned work records.") and [Associate a task plan template to a work schedule](https://servicenow-prod.fluidtopics.net/7fSGFFtMUVJF9UK6~_3E7Q "Map a single or multiple task plan templates to a planned work schedule. Add conditions to identify the relevant templates for the planned work records.").
4. [Create planned work records](https://servicenow-prod.fluidtopics.net/6qx3htvoQThPHinHAwXzew "Create a list of planned work records based on the number of configured work schedules, matching records, or the number of templates mapped to the schedule.")
5. [Generate work orders](https://servicenow-prod.fluidtopics.net/cq3_fJcb3WDzEsKWcW4AxA "Create work orders for the schedule occurrence either manually or by configuring an automated job.")
6. [Suppress schedule occurrences of your planned work](https://servicenow-prod.fluidtopics.net/8sx1_qxwZteHIRHVICIE9w "Streamline and optimize maintenance activities by suppressing duplicate planned work tasks when different schedules overlap.")
{#configure-suppression-of-schedule-occurrences__ol_zcx_x5l_m3c}