---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Create an advanced resource filter for dispatchers

# Create an advanced resource filter for dispatchers {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create an advanced resource filter so all dispatchers can use the same filter in Dispatcher Workspace.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

When administrators create an advanced resource filter for dispatchers they show up in the Resource filter drop-down menu in Dispatcher Workspace. All advanced filters created by administrators show up alphabetically at the top of the resource filters list. Dispatcher created filters show below the list of administrator
filters.

## Prozedur

1. Navigate to AllField ServiceDispatchingDispatcher Workspace ConfigurationResource Filter.
2. Select New.
3. Fill in the fields in the form:  
   * Title: The name of the filter that will show in Dispatcher Workspace.
   * Active: if the filter is active.
   {#create-resource-filter__ul_jcs_gnw_gdc}
4. Select Submit.
5. Select the name of the filter you just created.
6. Select New.
7. Fill in the fields on the form.

   | Field | Description |
   | Table | Select the view. The choices are: * agent_filter_config_view * crew_filter_config_view * equipment_filter_config_view * contractor_filter_config_view {#create-resource-filter__ul_ibl_t1x_vfc} |
   | Filter | Add the conditions and clauses that will be used to filter the information in the table you selected. |
   |-|-|

   {#create-resource-filter__choicetable_s3x_q1x_vfc}
8. Select Submit.  
   The filter is added to dispatcher workspace for dispatchers to use.