---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Configure filters for dispatchers

# Configure filters for dispatchers {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create filters for dispatchers to filter work order tasks in Dispatcher Workspace.

## Vorbereitungen

Role required: wm_admin, admin

## Warum und wann dieser Vorgang ausgeführt wird

By default, dispatchers can filter tasks based on work order task states. You can also create your own filters for the tasks.

## Prozedur

1. Navigate to AllField ServiceDispatcher Workspace ConfigurationTask Panel Dispatcher Filters.  
   Hinweis:  
   Select any filter from the Application Filter Configurations list to see what it filters from the task panel in Dispatcher Workspace.
2. Click New.
3. On the form, fill in the fields.  
   {#configure-filters-for-dispatchers__table_xp1_hlt_jnb__entry__2}

   | Name | Description |
   |-|-|
   | Title | Filter title |
   | Table | Table that contains the fields used to filter the list of work order tasks. This field is automatically set to the wm_task table. |
   | Filter Query | Query to narrow down the fields that are displayed in the task panel. |
   | Order | The display order of the filters in Dispatcher Workspace. Filters that have a lower order number appear higher in the order. |
   | Active | Option for enabling the filter in Dispatcher Workspace. |
   [Tabelle : 1. Application Filter Configuration formThe following table helps you to understand the field names and their descriptions]

   {#configure-filters-for-dispatchers__table_xp1_hlt_jnb}
4. Click Submit.  
{#configure-filters-for-dispatchers__steps_pky_vv5_wnb}