---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Customize task and agent cards

# Customize information on task cards and agent cards {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Customize the fields that appear on the task cards and agent cards to display certain information in Dispatcher Workspace.

## Vorbereitungen

Role required: wm_dispatcher

## Warum und wann dieser Vorgang ausgeführt wird

On the task cards and agent cards, the administrator has to configure what fields are available for you to customize.

## Prozedur

1. Navigate to Field ServiceDispatchingDispatcher Workspace.
2. Select Dispatcher Workspace.
3. Customize the information to be presented on the card.
   * For task cards, select Settings icon (![Settings icon.]()) and then select the Tasks tab.
   * For agent cards, select Settings icon (![Settings icon.]()) and then select the Resources tab.
   {#personalize-information-on-task-card__choices_clp_nzm_d4b}
4. Enable or disable the fields in the Settings dialog box.  
   For more information, see [Enable Dispatcher Workspace settings](https://servicenow-prod.fluidtopics.net/lbZeatRnH73va_C4OiS6Zw "Determine what is displayed in the Dispatcher Workspace so you only see the information most relevant to your work.").
5. Select Save.
{#personalize-information-on-task-card__steps_n22_sb3_jsb}

## Ergebnisse

The card reflects the selected fields.