---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Create ad hoc crews

# Create ad hoc task-specific crews {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create an ad hoc task-specific crew for a task if existing crews are not available to work on the task or the task requires specific skills.

## Vorbereitungen

Role required: wm_manager

## Warum und wann dieser Vorgang ausgeführt wird

The Create Crew option is available in the work order task form if the following conditions are met:

* Task is in the Pending Dispatch state.
* Dispatch Group is selected.
* The Needs Crew option is active.
* The task is scheduled for the present date or future dates.

{#create-adhoc-crew__ul_ijt_5wn_ypb}  
Hinweis:  
You can create only one crew for a work order task. If you try creating another crew for a task, the system redirects you to the existing crew.

## Prozedur

1. Navigate to AllField ServiceManager\> Work Order Tasks..
2. Open a work order task that is in the Pending Dispatch state.
3. Click Create Crew.
4. On the form, fill the fields.

{#create-adhoc-crew__table_ixf_t5q_gpb__entry__2}

| Field | Description |
|-|-|
| Name | Name of the crew. This field is auto-populated based on the work order task for which the crew is created. For example, WOT9001007 Crew. |
| Description | Description of the crew. This field is auto-populated with a default text message, for example, Crew to work on WOT9001007. |
| Leader | Name of the crew leader. |
| Size | Total number of agents, including the leader, in the crew. |
| Schedule | Working hours of the crew. |
| Location | Location of the crew. |
| Maximum Travel Radius | Radius in selected distance unit (miles or kilometers). |
| Distance Unit | Unit of distance covered in miles or kilometers. |
| Active | Option to indicate whether the crew is available for selection when assigning a work order task to the crew. |
[Tabelle : 1. Crew form]

{#create-adhoc-crew__table_ixf_t5q_gpb}

5. Click Submit.

## Ergebnisse

An ad hoc task-specific crew is created along with the related list records, such as Details, Groups, Skills, and Task Assignees.