---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

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    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

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---

# Workforce reports and analytics

# Configuring Workforce reports and analytics {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configuring workforce reports and analytics involves setting up systems and processes to collect, analyze, and interpret data related to workforce performance and productivity.

You can define key metrics, implement data collection methods, and utilize analytics tools to generate meaningful insights. By configuring workforce reports and analytics, businesses can gain valuable information to optimize workforce
management, identify areas for improvement, and make data-driven decisions to enhance overall operational efficiency.