---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Change the image of the map pin

# Change the assigned graphics of map pins on the map in Dispatcher Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Customize map pins so your dispatch map shows unique graphics relevant to dispatcher work.

## Vorbereitungen

Role required: wm_admin

## Warum und wann dieser Vorgang ausgeführt wird

You can change map pins related to agents, and task states. You can't change pins that indicate task priority.

New icon pin graphics should be sized at 54x54 pixels in PNG or SVG format.

For a list of map pins that show on the dispatch map, see [Map iconography in Dispatcher Workspace](https://servicenow-prod.fluidtopics.net/JB5yX3Wq33riMemWHiPgyg "Unique map pins and icons in the dispatch map that mark the location of tasks and agents.").

## Prozedur

1. In the filter navigator, search for <kbd class="ph userinput">Images</kbd> and select System UIImages.
2. In the Name search field, type <kbd class="ph userinput">*sn_fsm_disp_wrkspc</kbd>.
3. Select the name of the pin that you want to update.  
   If you think you might want to use the existing graphic later and it is not already stored on your system, right-click the graphic and save it.
4. Select here if you see a message about editing the Global application.
5. In the Image field, select \[Update\].
6. Select Choose File and find the graphic you want.
7. Select Open.

## Ergebnisse

The new graphic replaces the previous map pin graphic.