---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# System properties

# System properties for Google Maps in FSM {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Field Service Management requires Google Maps configuration for users to view maps and operate location features properly.

## Vorbereitungen

[Set up Google Maps API](https://servicenow.com/docs/bundle/vancouver-platform-administration/page/administer/navigation-and-ui/task/set-up-google-maps-api.html)

Role required: wm_admin

## Prozedur

Use the following table to match FSM features with the property navigation to enable Google Maps for estimated travel time and distance calculations.

| FSM feature | Navigation |
| Route optimization Reorders agent task routes for the day as efficiently as possible. | Navigate toAllField ServiceAdministrationPropertiesRoute optimization |
| Dynamic Scheduling Auto assigns tasks and adapts to changing conditions, as well as needing to focus only on exception cases. | Navigate toAllField ServiceDynamic scheduling administrationPropertiesDistance calculation method |
| Last Mile Shows how far an agent's location is from a task location and calculates an estimated arrival time. | Navigate toAllField ServiceAdministrationPropertiesAgent Expected Arrival time calculation |
|-|-|

{#configuring-google-maps-in-fsm__choicetable_v4g_r5q_bzb}