If Field Service Management is configured to automatically qualify work orders, tasks are also automatically created for the orders. When one of these automatically created tasks is assigned to you, select a dispatch group for it and move it to the dispatch queue.

Vorbereitungen

Role required: wm_initiator_qualifier, wm_admin, or admin

Prozedur

1. Navigate to All > Field Service > Work Order > My Work Order Tasks.
2. Click a task in the Draft state.
3. On the Work Order Task form, make sure that a Dispatch group is selected.
4. Click Ready for Dispatch.