---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View work order details from an incident record in Mobile Agent app

# View work order details from incident record using the Mobile Agent
application {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View the work order details for the related incident record from your Mobile Agent application.

## Vorbereitungen

Roles required: wm_agent, sn_change_read

## Prozedur

1. Navigate to the Mobile Agent application.
2. Tap My Work.
3. In the My Tasks section, open the task.
4. In the Details tab, tap Initiated from.
5. Tap Details to view the incident record details.
{#view-wo-details-from-incident-using-mobile__steps_c4l_mgr_5qb}