---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View agent location and assign tasks to agents

# View agent location and assign tasks to agents {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View the location of agents in your assignment group so you can assign agents to nearby tasks.

## Vorbereitungen

Role required: wm_manager

## Prozedur

1. Navigate to WorkspacesCSM/FSM Configurable WorkspaceWorkforce.
2. Select Map from the View Controls list.
3. **Wahlweise:** View details about tasks or agents by clicking the related icons.
4. To assign or reassign a work order task, open a task and add the agent you want to work on the task to the Assigned to field.