---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Move excess assets

# Move excess assets through the transfer process from a mobile device {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Move your excess consumable parts from your stockroom to the drop-off list by using the ServiceNow Agent application on your mobile device. You can generate transfer orders to move these items to the stockroom where it must be dropped off.{#move-excess-assets-transfer-process__move-assets}

## Vorbereitungen

Role required: wm_agent or wm_dispatcher

## Prozedur

1. Open the ServiceNow Agent application.
2. Tap InventoryMy Inventory.  
   The parts that are in an available or a reserved substate are displayed in the Available tab.
3. Select Available.
4. Select the part that you want to drop off.
5. Move the part to be returned to the stockroom by doing one of the following actions.

   | Option | Description |
   | Drop off | 1. Select the part. 2. Swipe the part to the left and select Add to drop-off list. 3. Select the quantity that you want to return. {#move-excess-assets-transfer-process__ol_v4y_hjy_2jb} |
   | View part details and then drop off | 1. Select the part and open the form. 2. Verify the model number and part quantity. 3. Select the overflow icon and select Add to drop-off list. {#move-excess-assets-transfer-process__ol_qbr_2by_2jb} |
   |-|-|

   {#move-excess-assets-transfer-process__choicetable_ijp_w1y_2jb}
6. Select the part and open the form.
7. Select the Overflow ![Overflow icon.]() icon and then select Add to drop-off list.
8. Verify the model number.
9. Select Quantity and enter the quantity that you want to return to the stockroom.
10. Select Drop off stock room and then select a stockroom where you want to drop off your parts.
11. Do one of the following actions depending on whether you have an Apple iOS or Google Android device:
    * In an Apple iOS device, select Submit.
    * In a Google Android device, select the send icon.
    {#move-excess-assets-transfer-process__choices_q5j_sxj_nsb}
{#move-excess-assets-transfer-process__steps_vxn_yjd_cxb}

## Ergebnisse

A new transfer order line is created.

* If there's an existing transfer order for the drop-off location, then the new transfer order line is added that transfer order.  
  Hinweis:  
  The transfer order must be in the Draft state.
* If a transfer order for the drop-off location doesn't exist, a new transfer order is created and the transfer order line is added to that transfer order.
{#move-excess-assets-transfer-process__ul_g5n_gq2_4jb}

For more information on asset transfers, see [Move an asset through the transfer process](https://servicenow-prod.fluidtopics.net/l96RAzEyTmZoZd_sGwfKxg "Use transfer order line tasks to move assets through the shipment or drop-off transfer process.").

## Nächste Maßnahme

Check the status of the part in the Parts to drop-off list.