---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate Field Service Manager Workforce

# Activate Field Service Manager Workforce {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Activate the Workforce plugin to start using Workforce for Field Service Management.

## Vorbereitungen

Field Service Manager Workforce requires a separate subscription from the rest of the ServiceNow AI Platform.

To purchase a subscription, contact your ServiceNow account manager. When you purchase a subscription, certain
plugins are activated automatically. If a paid plugin isn't activated automatically, you can
manually activate it from the All Applications list in your instance.  
Hinweis:  
Before purchasing a subscription, you can evaluate the feature on a non-production
instance without charge by requesting it from the Now Support
Service Catalog.

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

Installing Field Service Manager Workforce also installs Dispatcher Workspace (sn_fsm_disp_wrkspc).

For more information, see [Configuring Workforce](https://servicenow-prod.fluidtopics.net/NEcwBLJCgbmF12Pp8VmtUg "Workforce provides tools for managing schedules, events, and tasks in one workspace.").

## Prozedur

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-workforce__find-plugins-cmd}
2. Find the Field Service Manager Workforce plugin (com.snc.fsm_manager_workforce) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-workforce__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Hinweis:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/bundle/australia-platform-administration/page/administer/plugins/task/find-components.html).
{#activate-workforce__steps_ftw_npt_4hc}