---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Activate

# Activate Site Mapping for Field Service Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Install the Site Mapping for Field Service Management
application (sn_fsm_site_map) if you have the admin role.

## Vorbereitungen

Role required: admin

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Site Mapping for Field Service Management requires the following plugins. Ensure that these plugins are activated before you install Site Mapping for Field Service Management .

  Required ServiceNow plugins
  :

      Field Service Management

      :   Enables you to manage work requests that are performed on location by field service agents. For information,
          see [Activate Field Service Management](https://servicenow-prod.fluidtopics.net/Y7hM7OTsWZ8LXIJiz8gKNg "The Field Service Management (com.snc.work_management) is available as a separate subscription. This plugin activates related plugins, if they are not already active. After Field Service Management is activated, you can also activate additional plugins that provide demo data and enable a variety of features.").

      Field Service Mobile

      :   Enables agents to view work order information on mobile. For more information, see [Configure the Now Mobile Agent application](https://servicenow-prod.fluidtopics.net/WCB3yw4qK7SZmx_H6rZFhQ "Configure the Now Mobile Agent application and customize it for field service agents and dispatchers.").

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## Prozedur

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the Site Mapping for Field Service Management application (sn_fsm_site_map) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).
3. In the Application installation dialog box, review the application dependencies.  
   Dependent plugins and applications are listed if they will be installed, are currently installed, or need to be installed. If any plugins or applications need to be installed, you must install them before you can
   install Site Mapping for Field Service Management.
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4. **Wahlweise:** If demo data is available and you want to install it, select the Load demo data check box.  
   Demo data are the sample records that describe application features for common use cases. Load the demo data when you first install the application on a development or test instance.
5. Select Install.
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