---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Determine the tasks to appear in the task panel

# Determine the tasks to appear in the task panel {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Define default filters to determine which tasks appear on the task panel in the Dispatcher Workspace.

## Vorbereitungen

Role required: admin, wm_admin

## Warum und wann dieser Vorgang ausgeführt wird

By default, dispatchers can filter work order tasks based on their states such as
Pending Dispatch, Assigned tasks, P1 tasks, In-progress tasks, Maintenance, and
Upcoming tasks.

## Prozedur

1. Navigate to AllField ServiceDispatcher Workspace ConfigurationTask Panel Filters.
2. Select New.
3. On the form, fill in the fields.  
   Hinweis:  
   The Category and Module fields are read-only.
   {#configuring-filters-for-taskpanel__table_xp1_hlt_jnb__entry__2}

   | Name | Description |
   |-|-|
   | Title | Filter title |
   | Table | Table that contains the fields used to filter the list of work order tasks. The default table is wm_task. |
   | Filter Query | Query to narrow down the fields that are displayed in the task panel. |
   | Order | Display order of the filters in the Dispatcher Workspace. Filters that have lower order numbers appear higher in the order. |
   | User | Name of the user to whom the filter applicable. |
   | Active | Option for enabling the filter in the Dispatcher Workspace. |
   [Tabelle : 1. Application Filter Configuration form]

   {#configuring-filters-for-taskpanel__table_xp1_hlt_jnb}
4. Select Submit.  
{#configuring-filters-for-taskpanel__steps_pky_vv5_wnb}