---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View scheduling history of tasks

# View scheduling history of work order tasks {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

View the history of the scheduling method of work order tasks that are assigned and
scheduled.

## Vorbereitungen

Role required: wm_dispatcher, wm_admin

## Warum und wann dieser Vorgang ausgeführt wird

View the scheduling history of the work order task with the following details:

* Assigned field service agent.
* Scheduling method used to assign the work order task such as intelligent task recommendation, dynamic scheduling, or manual assignment.
* Date and time of the assignment, un-assignment, or re-assignment.

{#view-scheduling-history__ul_pb1_vrm_fsb}  
Hinweis:  
When an automated scheduling mechanism conflicts the manual assignment of a work order task, the manual assignment takes the priority. Also, work order tasks may require review because there is a conflict or double booking that occurred from manual and automated scheduling processes.

## Prozedur

1. Navigate to AllField Service ManagementWork OrderWork Order Tasks.
2. Open the task for which you want to view the scheduling history.
3. Click Work Order Task Scheduling History tab.

## Ergebnisse

The work order task assignments with the scheduling method appear.