---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# View territory information in CSP

# View territory information in contextual side panel {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

The contextual side panel offers valuable insights and easy access to territory information, helping you make well-informed decisions and efficiently manage your territories.

## Vorbereitungen

Role required: sn_fsm_tp.fsm_territory_planner, sn_fsm_tp.fsm_territory_manager, sn_fsm_tp.fsm_territory_read

## Warum und wann dieser Vorgang ausgeführt wird

The contextual side panel provides comprehensive details about territories, markers, shapes, and heatmaps. Administrators can configure the displayed fields to show precisely the information needed. For more information, see [Configure territory fields to appear in Territory Planning console](https://servicenow-prod.fluidtopics.net/qHmktc7jBdnOFqNODhg1Aw "Customize the information displayed for territories in the Territory Planning console by configuring the contextual side panel fields. This enhances planning efficiency with personalized data, helping to take informed decisions.").  
In the contextual side panel:

* Clicking on a map marker icon representing a single data item displays the specific details of that data item.
* Clicking on a co-located marker icon representing multiple data items, lists all the associated data items in the contextual side panel. To view specific details for each record, select the individual items.
* Use the condition builder to further filter the data items. For example, add a condition to display only active work order tasks.
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Territory Key Performance Indicators (KPIs) offer valuable insights into the performance of territories. The contextual side panel displays the KPIs for the territory. When your administrator activates the Performance
Analytics - Content Pack - Field Service Management plugin. The KPIs configured in the ` TerritoryIndicators (sn_fsm_tp.TerritoryIndicators)` extension point appear in the contextual side panel.

## Prozedur

1. Navigate to AllField ServiceTerritory PlanningTerritory Planning Console.
2. In the Territories panel, select the territory you want to view.
3. View details in the contextual side panel.

   | To view | Do the following |
   | Map overlay data items | * Select the map marker on the map. The contextual side panel in the map provides detailed information about the selected map marker. * You can customize the display using the Settings icon (![Settings icon]()). {#view-territory-details-in-csp__ul_n1t_sgn_2yb} |
   | Territory | * Select a territory card from the territories panel, then select its geographical area. The contextual side panel displays information about the selected territory and its KPIs. * You can customize the display using the Settings icon (![Settings icon]()). * Additionally, access related data by selecting the Related tab in the contextual side panel. {#view-territory-details-in-csp__ul_and_fhn_2yb} |
   |-|-|

   {#view-territory-details-in-csp__choicetable_wc2_mgn_2yb}

## Ergebnisse

The following snapshot illustrates how you can view relevant territory information and its KPIs in the contextual side panel, helping you to efficiently manage your territories and resources.