---
sourceDocument: Australia Field Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/field-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Field Service Management

ft:clusterId :

    - fsm

bundleId :

    - fsm

workflow :

    - Customer and Industry


---

# Template Management

# Configuring Template Management for Field Service {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Set
up the advanced configurations for work order templates to enable the templates to process data dynamically instead of using the static information described in the work order templates.

Template Management for Field Service provides advanced configurations for work order templates that enable the templates to work dynamically while creating a work order.

As an administrator, you can use templates to dynamically identify the information for populating fields in a work order and creating tasks through the following procedures:

* Enable the work order templates to map information from source table to work order attributes. For more information, see [Configuring data mapping](https://servicenow-prod.fluidtopics.net/mDDogAdfiaK_5LCaYeXpbA "Configure the work order templates to fetch data from a source table to populate fields in a work order form while creating a work order. The source table can be case, incident, change, or others depending on the source of origin for a work order.").
* Identify and create appropriate tasks for a work order based on the defined filtering conditions. For more information, see [Configuring standalone task templates](https://servicenow-prod.fluidtopics.net/GGbB6LSddP3t5~WGI6X_qg "Template management enables you to create standalone work order task templates and link them to different work order templates. This enables the work order templates to identify an appropriate task and create it for different work orders based on the defined filtering conditions.").
* Use extension points to customize the process of identifying the source of work order. For more information, see [Extension points in Field Service Management](https://servicenow-prod.fluidtopics.net/szSVYdIDs4_cHZ_D9XIQrQ "Use extension points to customize various configurations.").

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## Configuration overview {#enabling-advanced-configurations-for-wo-template__section_sfw_cx3_jcc}

The steps for setting up template management are:

1. [Activate Template Management for Field Service](https://servicenow-prod.fluidtopics.net/PI5gronjidxhVAQYpbZkIA "You can activate the Template Management for Field Service plugin (com.snc.fsm_template_management) for Field Service Management if you have the admin role. The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.")

   Install the Template Management for Field Service plugin (com.snc.fsm_template_management) if you have the admin role.
2. (Optional) [Configuring data mapping](https://servicenow-prod.fluidtopics.net/mDDogAdfiaK_5LCaYeXpbA "Configure the work order templates to fetch data from a source table to populate fields in a work order form while creating a work order. The source table can be case, incident, change, or others depending on the source of origin for a work order.")

   Configure work templates to fetch fields from any table and add them to a work order form. The source table can be a case, incident, or a change made to the
   table.
3. (Optional) [Configuring standalone task templates](https://servicenow-prod.fluidtopics.net/GGbB6LSddP3t5~WGI6X_qg "Template management enables you to create standalone work order task templates and link them to different work order templates. This enables the work order templates to identify an appropriate task and create it for different work orders based on the defined filtering conditions.")

   Use template management enables you to create standalone work order task templates and links them to another work order template. This enables the work order
   templates to identify an appropriate task and create it for different work orders based on the filtering conditions.
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